Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

New Topic Post Reply
Options
Go to last post Go to first unread
captian23  
#1 Posted : Saturday, December 20, 2014 6:26:48 PM(UTC)
Quote
captian23

Rank: Member

Groups: Registered
Joined: 12/20/2014(UTC)
Posts: 2

Ok, I need help as I have not found a straight answer to my issue.

Short and simple, the unit will not start a wash. Some of the buttons work (Pots&Pans, Normal and Light) if you hit any of them the Heated Dry Light comes on. If you hold the Cancel button or soak and scour it goes into a drain cycle. Any ideas?
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
denman  
#2 Posted : Friday, December 26, 2014 2:48:12 AM(UTC)
Quote
denman

Rank: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Thanks: 1 times
Was thanked: 11 time(s) in 11 post(s)
Here are your parts
Parts for Whirlpool DU1300XTVB2 Dishwasher - AppliancePartsPros.com

The file is too big, I had to use a third party site.
So below is the tech sheet.
Unclick the Use our download manaager button and then use the grey button to download it. Otherwise the site may put software on your computer that you do not want.
Download DU1300.pdf

The usual way to troubleshoot these types of problems is to check the keypad with a meter, see the tech sheet.
If it fails then replace it.
If it passes then replace the control board.
Still a bit of a crap shoot but your odds are better.

You will notice that each ribbon cable wire effects a number of keys.

You may want to try the following.
Connector Cleaning / Checking
Unplug the unit
Open it up
Remove the ribbon cable from the keypad to the control board at the control board.
Clean the edge connector. Use electronics contact cleaner or isopropyl alcohol.
If it is the type where there is not a connector just the insulation is removed, it can be cleaned with a pencil eraser. Do not use an ink eraser as it is too abrasive.
Check the tracks in the ribbon cable for hairline cracks. A magnifying glass helps here.
Would not hurt to clean the connector on the board. Use electronics contact cleaner or isopropyl alcohol and a tooth brush. Be gentle and do not reconnect till all the solvent evaporates.
Reconnect everything and give it a try.
THIS FORUM IS DEAD!!!!!!!
captian23  
#3 Posted : Friday, December 26, 2014 6:58:30 AM(UTC)
Quote
captian23

Rank: Member

Groups: Registered
Joined: 12/20/2014(UTC)
Posts: 2

Thank you!
Quick Reply Show Quick Reply
Users browsing this topic
New Topic Post Reply
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.