Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
New Topic Post Reply
Whirlpool Quiet Partner II does not drain
Options
Go to last post Go to first unread
Model: DU1055XTVB2 Brand: Whirlpool Age: 5 - 10 years
Previous Topic Next Topic
JosephC  
#1 Posted : Tuesday, November 12, 2013 2:30:21 PM(UTC)
Quote
JosephC

Rank: Member

Groups: Registered
Joined: 11/12/2013(UTC)
Posts: 4
Hello there,
We've got a Whirlpool Quiet Partner II which does not drain at the end of a cycle, even when the Cancel/Drain button is pushed. The motor in the drain pump sounds like it is trying to drain but no water flows through the drain. Here is what we have tried so far:

1. Checked to make sure there were no blockages in the drain hoses or sump area.
2. Replaced the check valve. It was damaged (the circle portion had come off.)
3. Replaced the drain pump. The old one seemed to try and work but did not pump the water out. The new one does the same thing.

Does anyone have any suggestions on what to try next? We do not have a garbage disposal or air gap. Thanks.
Back to top
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com 		 
Back to top  
Appliance Ninja  
#2 Posted : Tuesday, November 12, 2013 2:33:44 PM(UTC)
Quote
Appliance Ninja

Rank: Member

Groups: Registered
Joined: 11/12/2013(UTC)
Posts: 957
If the pump is running, you have to have an obstruction in the drain line somewhere. If you lay the drain hose on the floor, will water run out?
Back to top
JosephC  
#3 Posted : Tuesday, November 12, 2013 2:40:39 PM(UTC)
Quote
JosephC

Rank: Member

Groups: Registered
Joined: 11/12/2013(UTC)
Posts: 4
Yes, water will run through the hose. We actually took it outside and used the water hose to verify that. Any idea where the obstruction could be?
Back to top
Appliance Ninja  
#4 Posted : Tuesday, November 12, 2013 2:44:03 PM(UTC)
Quote
Appliance Ninja

Rank: Member

Groups: Registered
Joined: 11/12/2013(UTC)
Posts: 957
There are two drain hoses, one from the pump that runs up and to the top of the tub on the LH side and then the second one that hooks onto that and leads to your home's plumbing. Water flowed through both hoses?
Back to top
rodikaenderson  
#5 Posted : Wednesday, November 13, 2013 2:29:57 AM(UTC)
Quote
rodikaenderson

Rank: Member

Groups: Registered
Joined: 11/12/2013(UTC)
Posts: 12
You have to have an obstruction in the drain line somewhere.
Back to top
JosephC  
#6 Posted : Wednesday, November 13, 2013 4:43:47 PM(UTC)
Quote
JosephC

Rank: Member

Groups: Registered
Joined: 11/12/2013(UTC)
Posts: 4
Water flowed through the drain hose which connects to the sink. The other one I did not take completely off. I will take the unit out and more closely examine the other drain hose. I also tried vinegar and baking soda to unclog whatever may be causing the problem and that didn't work.
Back to top
Appliance Ninja  
#7 Posted : Wednesday, November 13, 2013 4:52:12 PM(UTC)
Quote
Appliance Ninja

Rank: Member

Groups: Registered
Joined: 11/12/2013(UTC)
Posts: 957
The first hose that is connected to the pump goes up and is attached in clips on the side of the dishwasher. The hose narrows at these points and that is where it usually plugs at. So, play close attention to the areas where the hose is attached to the tub.
Back to top
JosephC  
#8 Posted : Thursday, November 14, 2013 1:05:47 PM(UTC)
Quote
JosephC

Rank: Member

Groups: Registered
Joined: 11/12/2013(UTC)
Posts: 4
Appliance Ninja, that first hose was the problem area. The rubber circle from the drain check valve was lodged in the bent attachment area and something I could not see was also restricting water flow in the narrow areas. A plumber's snake took care of whatever that was. The dishwasher is working properly now. Thank you for pointing me towards the first hose. I had not even paid much attention to it before. Now I know there are two distinct drain hoses and they both need to be checked.
Back to top
Appliance Ninja  
#9 Posted : Thursday, November 14, 2013 1:15:31 PM(UTC)
Quote
Appliance Ninja

Rank: Member

Groups: Registered
Joined: 11/12/2013(UTC)
Posts: 957
That is great news, very well done! I am glad you got it going, nice job!
Back to top
Dad1a  
#10 Posted : Sunday, March 29, 2015 6:35:14 AM(UTC)
Quote
Dad1a

Rank: Member

Groups: Registered
Joined: 3/29/2015(UTC)
Posts: 1
Originally Posted by: JosephC Go to Quoted Post
Appliance Ninja, that first hose was the problem area. The rubber circle from the drain check valve was lodged in the bent attachment area and something I could not see was also restricting water flow in the narrow areas. A plumber's snake took care of whatever that was. The dishwasher is working properly now. Thank you for pointing me towards the first hose. I had not even paid much attention to it before. Now I know there are two distinct drain hoses and they both need to be checked.


Thanks ,thats the exact same problem I had. Pulled the rubber elbow from under the dishwasher and pulled out part of the checkvalve with a needle nose plier Thanks
Back to top
Quick Reply Show Quick Reply
Users browsing this topic
Similar Topics
Whirlpool quiet partner ii does not drain (Dishwasher Repair)
by jpena003 8/17/2011 8:51:15 AM(UTC)
New Topic Post Reply
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.

Privacy Policy | Powered by YAF.NET | YAF.NET © 2003-2024, Yet Another Forum.NET