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Great, glad that worked out and thanks very much for updating us. That is very helpful for others who view this Forum and have a similar problem.
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Your advice was right on the money and fixed my problem.
:) Many thanks!!!
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You have the classic symptoms of a failed motor/transmission coupling. The good news, the part is very inexpensive and it is an easy albeit time consuming repair. Here is the part Part number: AP3963893
and if you click on it you will see a link to a repair video. It will help a lot if you have a helper, and plan on at least an hour, but you will be saving about $150.00 for an service call.
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The washer filled with water but then made a growling noise. When I lifted the lid to inspect inside the tub I noticed the agitator was not moving. With the lid sensor pushed in, I moved the cycle knob to drain the tub and then to spin. The tub drained but the washer did not spin - just growled. I replaced the cycle control knob but it quickly became obvious to me that this was a waste of money as the problem continued. Any help will be very much appreciated.:)
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