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I had the same problem and this worked for me as well. Removed the panel and found the drain was clogged and ice had formed from the bottom up into the coils. The heater came on by turning the thermostat clockwise and with a little help from a hair dryer, had it finished in an hour. Thanks a ton!
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As you suggested I took a look at the bottom, after clearing out the massive stack of food :) , I found that ice was completely blocking the air flow through the coils. The drain hole was full and about 1 1/2 inches of ice built up on the bottom of the coil. The coil's looked OK, just a small amount of frost.
I think the heater is working OK. The fact that the coils were clear, but the drain hole was clogged and that filled up the air space so no air could flow over the coils.
After clearing the ice and starting it back up the air flow seems much better. This needed to be done regardless. Now only time will tell if the temp drops.
Thanks much and will keep everyone posted.
This is an awesome service, I can not thank you enough.
Thank You!!!!!!
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Look at the bottom of the freezer and you should see a cover. Remove it to see if the coils are entirely covered in thick ice. If so locate the defrost timer on the back of the freezer near the compressor (#23 on your parts breakdown). Turn it clockwise until the compressor cuts off. Once the compressor cuts off a heater under the coils should come on. If the heater comes on replace the defrost timer. If the heater doesn’t come on melt the ice and check the heater with an ohmmeter, if it is open replace it. If the heater checks ok replace the defrost thermostat. If the coils are not entirely covered in thick ice describe the frost you see. As in where the frost is and if it is thick or thin. Frost Free Freezer Repair Guide
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I have checked the door seals and they look fine. The inside air temp is running about 20-25 F. The inside temp is set to the coldest. Compressor and inside fan all sound like they are running. Any help on figuring out why the temp is too high would be greatly appriciated. Thank You Robert S. Wilson rswilson1844@gmail.com
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