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Steve -- Interested to know if you resolved your problem. We just had our range moved due to kitchen upgrade. When the range was back in service, the #9, #0, and convect roast are not working. Seems unlikely to be a coincidence -- unless this is chronic problem with that touchpad. Our range is about 5 years old...
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Most likely the problem is a bad touch pad which is a part of the control panel. Here are the break down diagrams for the Jenn Air range Model JES9860AAWGene.
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I have a Jenn AIr range model JES 9860AAW , serial 17121990ZS . The touch pad(s) for #9 / #0 / convect roast do not function .Would this be the touch pad , the clock , or some other problem ?Thanks
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