Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Post a reply
From:
Message:

Maximum number of characters in each post is: 32767
Bold Italic Underline   Highlight Quote Choose Language for Syntax Highlighting Insert Image Create Link   Unordered List Ordered List   Left Justify Center Justify Right Justify   Outdent Indent   More BBCode Tags
Font Color Font Size
Security Image:
Enter The Letters From The Security Image:
  Preview Post Cancel

Last 10 Posts (In reverse order)
Guest Posted: Saturday, April 6, 2024 11:02:44 AM(UTC)
 
Sorry about that it's a Samsung rf28t50001sr/aa thanks for any info.
WilliamM/APP Team Posted: Friday, April 5, 2024 7:07:45 AM(UTC)
 
What is the model number of your appliance? This can help identify testing points to better identify what may be causing this failure.
Guest Posted: Wednesday, April 3, 2024 9:24:02 AM(UTC)
 
Hello,
My Samsung fridge/freezer is only 8 months old and I noticed that some of our frozen items were starting to thaw the other day. The freezer temp digital display said -1 and the fridge said 36, which are the proper set points. I could tell just by feeling items inside that the display temps were not correct so I unplugged it for about 3 minutes and when I plugged it back in, the freezer display said 42 and fridge said 57. they both cool down to whatever I put the set point to, but once the temp is reached, they never start cooling again and the temp displays never change even as they warm up, they stay on -1 and 37 until i unplug it and plug it back in. As soon as I plug it back in, both temps show the actual warmer temps and freezer and fridge both start cooling back down to set points. I changed the main board thinking something may have burnt up in a recent power outage but it's still doing the same thing. Any suggestions? I can't find anything that would allow it to cool down to set point every time and then stop. Thanks for any help/Info you may have.