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Ookie, did you ever figure out your problem? I have a similar issue with a Jenn-Air french-door unit, also pretty new (just over a year old), and my icemaker unit seems similar-looking to yours. Unlike older Whirlpool units, these don't seem to have the little LED diagnostic function, and also seem harder to access the icemaker unit.
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I'm in the process of hunting down a water line issue because of tiny, misshapen ice cubes. Water on door flows hard, so I think it's in the icemaker. Regrettably, I can't get the ice maker out because the white plastic piece in the lower left of my picture is blocking it. I was advised that it can be freed up by putting a screwdriver in the hole where I have the arrow pointing to, but I've had no luck so far. Any help would be much appreciated, as cocktail season is fast approaching.  Much thanks in advance.
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