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Last 10 Posts (In reverse order)
Simon / APP Team Posted: Sunday, January 6, 2013 8:23:04 PM(UTC)
 
Hi, Mike.

The magnetron was replaced and the microwave is working fine.

Simon.
MikeInPlano Posted: Sunday, January 6, 2013 11:13:32 AM(UTC)
 
Originally Posted by: gkronenberger Go to Quoted Post
Thank you, Simon.I appreciate the responses.

Mr/Ms gkronenberger - your problem sounds a lot like mine. What was the result of replacing the magnetron again?

Thanks,
Mike
Simon / APP Team Posted: Tuesday, December 4, 2012 2:03:40 PM(UTC)
 
You are welcome.

Simon.
gkronenberger Posted: Tuesday, December 4, 2012 9:45:37 AM(UTC)
 
Simon:

I ordered a new magnetron, it came in one business day (standard shipping!), and installed it. The microwave works now, thanks again.

Gregg
Simon / APP Team Posted: Friday, November 30, 2012 10:51:36 AM(UTC)
 
You are welcome.

Simon.
gkronenberger Posted: Friday, November 30, 2012 10:29:44 AM(UTC)
 
Thank you, Simon.I appreciate the responses.
Simon / APP Team Posted: Friday, November 30, 2012 10:26:15 AM(UTC)
 
Hi, dear Tobomeo.

The suggestion to get another magnetron is my professional opinion.

Being a repairman for few years I've seen magnetrons going bad in several months after the replacement.

So, I still think that thew magnetron should be replaced.

Return the old one back under the warranty. Contact our customer service.

Simon.
tobomeo Posted: Thursday, November 29, 2012 8:38:31 PM(UTC)
 
I hope your problem gets immediate attention from someone that gives a $h!t about customer service. Being told to 'get another one' and 'it must be the hv transformer' because you bought everything else, just doesn't cut it.
gkronenberger Posted: Thursday, November 29, 2012 4:22:47 PM(UTC)
 
Thanks, Simon...but I got someone else at APP in response to my question on the parts page to say that "if the magnetron, diode, and capacitor are new, it must be the HV transformer." Could that be right? As I said above, the magnetron is less than 6 months old, bought from Appliance Parts Pros. Do we still think that it's the magnetron...whatever it is, I don't mind, just don't want to change out the wrong part. Thanks a million!
Simon / APP Team Posted: Thursday, November 29, 2012 8:33:50 AM(UTC)
 
Hi.

Most likely it's the magnetron again - it had lost the vacuum.
Get another one.

Simon.