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My Whirlpool Gold electric range/oven won't turn off. Specifically, the oven won't turn off. Everything else is

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Old 07-14-2008, 10:38 AM
siep68 siep68 is offline
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Default Oven won't turn off
Model Number: GY398LXPS   Brand: Whirlpool   Age: 1 - 5 years   

My Whirlpool Gold electric range/oven won't turn off. Specifically, the oven won't turn off. Everything else is functional. Is it a bad control board? If so, is this simple to replace.
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Old 07-17-2008, 09:05 PM
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What happens if you push the "cancel/off" button? Does oven heats up to a set temperature or it heats up "non stop"?

The model number you posted is incomplete.

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Old 07-18-2008, 06:44 AM
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That's the problem. The "Cancel/Off" button doesn't work. All of the other controls work. I can set the temp. and hit start and it works fine. However, when I'm done, the cancel/off button won't turn the oven off. I have to unplug the whole unit.

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Old 07-18-2008, 06:49 AM
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Default Model # is correct

Gene, I checked and the model # is correct as far as I can tell. Attached is a link to my oven. This is my model. Thanks for your help!!

Compare prices on Whirlpool GY398LXPS Electric Kitchen Range - Epinions.com
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Old 07-18-2008, 02:03 PM
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Most likely the problem is a bad control panel. In order to provide the right part number I need the color of the control panel and last two digits of the model number (after "S").

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