[agraywall]

I own a very expensive Whirlpool Gold Oven and the touch panel has stopped working.

Whirlpool wants me to pay them $80/hour to come in and diagnose the problem.


can you help me with this?? I Have a GW395LEPS00 and the serial number: XS1303302

Non of the buttons are working and the display reads PF.

[siep68]

I have the same problem agraywall. I have a Whirlpool Gold Model # GY398LXPS. My control panel has been erractic for the last few months. The current problem is that the off button for the oven will not work. Everything else is functional. I have been pulling out the drawer to pull the plug each time I need to turn it off.

Someone please help us!!

Many thanks!!

[agraywall]

I wish only a couple buttons didn't work. I want to order the touch panel or the control module behind the buttons but I don't know which one to replace.


I might just order both and return the one that I don't need.

A couple weeks ago I contact Whirlpool and received absolutely no sympathy from them. I feel totally ripped off.

[siep68]

Ripped off is right. We upgraded to this range when we built our house. Huge mistake. Hopefully someone has an answer.

[johnmou]

Hey,
Bad news, I got same problem. May be some one call "Whirlpool" to raise the problem. Let's get all people has same problem togather. Note: **the electrical part can not return** from any suppilier.

[Gene]

agraywall,

Most likely the problem with your oven is a bad control panel. In order to provide the right part number I need the color of the control panel.

Gene.

[Gene]

slep68,

Your question answered here: Oven won't turn off

Gene.

[johnmou]

Mine is S00 - S Steel finish.

[johnmou]

Hi agraywall,
Is your oven OK now? How do you fix it? Any parts replaced? Would you share with me? Thanks.

or file your complain to follow:
http://www.whirlpool.com/custserv/email_form.jsp

[Gene]

johnmou,

Looks like the cause and the correction of the problem with your range are described in this Whirlpool service pointer.

Gene.