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Oven Door will not unlock
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Model: ZDP36N4DW2SS Brand: GE Age: 5 - 10 years
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dshefley  
#1 Posted : Friday, June 27, 2008 10:57:52 AM(UTC)
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dshefley

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Can anyone tell me how to unlock my oven door. I have shut off the power for 24 hrs and still no luck.
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abadfish66  
#2 Posted : Friday, June 27, 2008 11:18:01 AM(UTC)
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abadfish66

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Are you able to get to the 2 torx screws between the small gap at the top of the door?
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abadfish66  
#3 Posted : Friday, June 27, 2008 11:22:23 AM(UTC)
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abadfish66

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Pull out the drip pan to give you more room
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dshefley  
#4 Posted : Friday, June 27, 2008 11:35:52 AM(UTC)
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dshefley

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Yes, took out the 2 torx screws and have the oven door open, how do I reset the lock motor?
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abadfish66  
#5 Posted : Friday, June 27, 2008 12:09:52 PM(UTC)
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abadfish66

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There is no reset, you will need an ohm meter to check different componets to find out why it failed. Do you have a meter?
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dshefley  
#6 Posted : Friday, June 27, 2008 12:48:02 PM(UTC)
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dshefley

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I took out the racks and rack holders to allow that switch to operate, turned on the clean cycle for one minute, then shut off the oven, turned thermostat to Off, 10 seconds later the door unlocked. Thanks [FONT=&quot]abadfish66 for your help, you would not believe the run around I got from GE, Monogram, Mabe Canada, and Priority Appliance Service. Your info was excellent, and pertinent to my exact stove.
[/FONT]
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abadfish66  
#7 Posted : Friday, June 27, 2008 12:51:16 PM(UTC)
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abadfish66

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Your welcome, Glad to help :)
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lkay  
#8 Posted : Sunday, August 2, 2009 6:33:44 AM(UTC)
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lkay

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Thank you Abadfish66! I have company coming over in an hour and couldn't get the oven door open. What you described worked perfectly (shutting off the power, turning the oven off, waiting 5 minutes, turning the oven on "CLEAN" for a minute, and then turning the dial to off). I was so frustrated after making the dishes, and then found out I couldn't open the door. Thanks for your help.
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