Oven Repair (including Ranges and Cooktops)

Renee Hampton · #1 (**permalink**) 03-27-2008, 12:10 PM

I orered and received part #WPL 4342994-It's the clock kit. Contols the timer, temperature, broil, bake, ect. I realize my stove is an older model. The new part is not exactly the same. Is it possible to E-mail me a wiring guide to go by. We haven't been able to get the new one to work properly. Thank-you!! Renee'

Gene · #2 (**permalink**) 03-27-2008, 07:28 PM

Hi Renee,

This kit should include the installation instructions.

If it does not - just click on the link above and follow the instructions. You should be fine.

Gene.

Renee Hampton · #3 (**permalink**) 03-28-2008, 09:37 AM

We did follow the instructions, the problem is my range has an extra black wire that the new kit does not have a place for. Could not get it to work. How do I go about returning the kit?

Gene · #4 (**permalink**) 03-28-2008, 09:44 PM

Where this black wire goes?

Regarding the part return you have to talk to the customer service.

Gene.

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Oven Repair (including Ranges and Cooktops)

I orered and received part #WPL 4342994-It's the clock kit. Contols the timer, temperature, broil, bake, ect. I