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Slide-In Range F13 ERR

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Oven Repair (including Ranges and Cooktops)

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I bought this appliance at Lowes 2 years ago. I received this error once and researched it and found that

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Old 03-18-2008, 05:27 AM
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Default Slide-In Range F13 ERR
Model Number: PLES389EC   Brand: Frigidaire   Age: 1 - 5 years   

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I bought this appliance at Lowes 2 years ago. I received this error once and researched it and found that turning off and on the power resets it, and it worked.

Now it's happening again! It happens everytime I choose any oven heating option. F13 ERR shows up on the display... #$%@#$% and wont go away with power reset!

I need any help you may have in fixing this. I do not have warranty and want to fix it myself.

Lowes web page:
30-Inch Electric Slide-In Range (Color: Stainless Steel)

Info:
Frigidaire®
30-Inch Electric Slide-In Range (Color: Stainless Steel)
Model: PLES389EC

Thanks in advance,
Jorge Medeiros
jorgemede@hotmail.com


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Last edited by jorgemed : 03-18-2008 at 06:03 AM. Reason: Error in message
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  #2 (permalink)  
Old 03-18-2008, 05:51 PM
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Default

Hi Jorge,

The "F13" error code means "Bad EEPROM identification/Checksum error".

If reseting the power did not help then according to Frigidaire suggested corrective action the electronic oven control (aka EOC) has to be replaced.

- The part number for the EOC is AP3874704

Gene.
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  #3 (permalink)  
Old 03-20-2008, 03:01 PM
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Default Alive again...!!!

Well I have BIG news...

I called Frigidaire (and they were very friendly and helpful) and was told to try and shut the power down, which proceeded to tell them I already tried. They then told me that I have a bad "Clock/Timer, electronic".

20 # 316418735 Clock/Timer, electronic, ES510
as found in the Factory Parts Catalog...Link here: ftp://ftp.electrolux-na.com/ProdInfo...5995449856.pdf

But, out of desperation to not waste 160 dollars, I decided to try and shut the power down to the range for a longer time (they only recommend 1 minute). So, after having shut it down at night and getting home after work, I turned the breaker back on and tried the oven and IT'S ALIVE...AGAIN!!!

So, to all of you having this problem, turn off the power as long as you can...12 hrs +.

Wishing you all best of luck and I hope mine lasts ... very sketchy electronics quality.
I will post if anything changes


Quote:
Originally Posted by Gene View Post
Hi Jorge,

The "F13" error code means "Bad EEPROM identification/Checksum error".

If reseting the power did not help then according to Frigidaire suggested corrective action the electronic oven control (aka EOC) has to be replaced.

- The part number for the EOC is AP3874704

Gene.
Reply With Quote
  #4 (permalink)  
Old 03-25-2008, 09:05 AM
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Join Date: Mar 2008
Posts: 4
jorgemed is on a distinguished road
Default Short Lived...!

Well...the nice looking POS dies shortkly after resetting it (I get a couple uses out of the oven before the F13 error comes back.
I will be buying the $160 part and replacing it myself!

No more Frigidaire appliance for me ...I bought 3 Frigidaire appliances at the same time (side by side fridge / Range / and Microwave) and the Refridgerator was returned shortly after (crazy unfixable popping noises problem) and now the Range has bad electronics. I hope the microwave holds up...

Does anyone have assembly experience with this part? Are there any good instructions / tips out there???

Quote:
Originally Posted by JORGEMEDE View Post
Well I have BIG news...

I called Frigidaire (and they were very friendly and helpful) and was told to try and shut the power down, which proceeded to tell them I already tried. They then told me that I have a bad "Clock/Timer, electronic".

20 # 316418735 Clock/Timer, electronic, ES510
as found in the Factory Parts Catalog...Link here: ftp://ftp.electrolux-na.com/ProdInfo...5995449856.pdf

But, out of desperation to not waste 160 dollars, I decided to try and shut the power down to the range for a longer time (they only recommend 1 minute). So, after having shut it down at night and getting home after work, I turned the breaker back on and tried the oven and IT'S ALIVE...AGAIN!!!

So, to all of you having this problem, turn off the power as long as you can...12 hrs +.

Wishing you all best of luck and I hope mine lasts ... very sketchy electronics quality.
I will post if anything changes
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  #5 (permalink)  
Old 03-09-2009, 01:11 PM
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Join Date: Mar 2008
Posts: 4
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Default It happened again ... but Fridgaire doing right by me

I replaced the Clock/Timer, electronic in April 2008 and now it is having the same error. I called the part supplier and was told there is only a 90 day warranty, but to try calling Fridgadaire.

So I did and after going over all the problems with the range (Clock/Timer, electronic replaced and burner turning on by itself, which I ended up burning myself badly and then pulling my hand away and cutting it badly on the range hood....Doooohhh) they offered a FREE SERVICE CALL!!!

That says alot to me about Fridgidaire and how they chose to handle customers with product problems. They maintain me as a future customer ... I will keep you all posted.




Quote:
Originally Posted by jorgemed View Post
I bought this appliance at Lowes 2 years ago. I received this error once and researched it and found that turning off and on the power resets it, and it worked.

Now it's happening again! It happens everytime I choose any oven heating option. F13 ERR shows up on the display... #$%@#$% and wont go away with power reset!

I need any help you may have in fixing this. I do not have warranty and want to fix it myself.

Lowes web page:
30-Inch Electric Slide-In Range (Color: Stainless Steel)

Info:
Frigidaire®
30-Inch Electric Slide-In Range (Color: Stainless Steel)
Model: PLES389EC

Thanks in advance,
Jorge Medeiros
jorgemede@hotmail.com

Last edited by jorgemed : 03-10-2009 at 04:55 AM.
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  #6 (permalink)  
Old 03-09-2009, 01:20 PM
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Where did you buy the part from? Appliance Parts Pros guarantied all parts for one year.

Gene.
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  #7 (permalink)  
Old 03-10-2009, 04:54 AM
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Unfortunatly, I did not know that. I bought the parts from Appliance Parts from V and V Appliance Parts Inc. and they only guarantee the parts for 90 days (only GE parts are guaranteed for one year). I guess you get what you pay for ... thanks for the info Gene, I will be more careful in my next purchase.

Quote:
Originally Posted by Gene View Post
Where did you buy the part from? Appliance Parts Pros guarantied all parts for one year.

Gene.
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