Discuss

Ceramic Cooktop Burners do not heat

 in

Oven Repair (including Ranges and Cooktops)

. "

Suddenly, the burners on this cooktop quit heating. The fan works, the indicator lights come on, but the heating elements

..."
 
 
Register | FAQ's | New Posts | Today's Posts | Extras
Appliance Repair Forum > Appliance Repair Help > Oven Repair (including Ranges and Cooktops) » Ceramic Cooktop Burners do not heat

Post New Thread  Reply By reading any content on this site you agree to AppliancePartsPros.com, Inc. disclaimer and Terms of Use.
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 12-11-2009, 08:17 PM
Junior Member
 
Join Date: Dec 2009
Posts: 5
saterry is on a distinguished road
Exclamation Ceramic Cooktop Burners do not heat
Model Number: JED8230ADS   Brand: Jenn-Air   Age: 5 - 10 years   

Appliance Parts from AppliancePartPros.com


Suddenly, the burners on this cooktop quit heating. The fan works, the indicator lights come on, but the heating elements do not heat. Is a glass top, with 2 modules, and downdraft fan in the center. I called Maytag/Whirlpool, and they referred me to a repair center. On calling the repair center, they stated they don't service cooktops. But, they could print me a wiring diagram, and could sell me parts. WONDERFUL! Ok, upon looking at the schematic, all it shows are 4 infinite switches, a fan switch, 2 indicator lights, and a fan relay. I cannot imagine all 4 infinite switches going bad at the same time, I also cannot see both glass burner modules burning out at the same time. I have taken the unit apart, and seeing the fan relay as being the possible culprit, ordered a new one, and it did not solve the problem. When this happened, we used it the day prior, and all was ok. When trying to cook the next day, no heat. I mean nothing popped, or anything else happened, it just doesn't work anymore. The lady at Maytag had me turn off the breaker for one minute to reset it.. Ok, I don't see any micropressor, or anything to reset. However, I complied, and of course nothing happened. I have 2 full 120 legs of power coming to the unit. I am baffled. I have also seen a few more posts on this forum about this same type problem with Jenn Air, but nobody posted a solution. Any takers? Oh, all the wiring seems to be intact, and ok. For the amount of money this unit costs, it should work into the year 3000!

Scott scott@saterry.com


Related Models
Jenn-Air JED8230ADS SURFACE UNIT- DDRAFT ELE
Maytag JED8230ADS14 30" ELECTRIC BUILT-IN DOWNDRAFT COOKTOP
Maytag JED8230ADS15 30" ELECTRIC BUILT-IN DOWNDRAFT COOKTOP
Jenn-Air JED8230ADW SURFACE UNIT- DDRAFT ELE
Maytag JED8230ADW14 30" ELECTRIC BUILT-IN DOWNDRAFT COOKTOP
Maytag JED8230ADW15 30" ELECTRIC BUILT-IN DOWNDRAFT COOKTOP
Jenn-Air JED8345ADB SURFACE UNIT- DDRAFT ELE
Maytag JED8345ADB14 45" ELECTRIC BUILT-IN DOWNDRAFT COOKTOP
Maytag JED8345ADB15 45" ELECTRIC BUILT-IN DOWNDRAFT COOKTOP
Jenn-Air JED8345ADW SURFACE UNIT- DDRAFT ELE
Maytag JED8345ADW14 45" ELECTRIC BUILT-IN DOWNDRAFT COOKTOP
Maytag JED8345ADW15 45" ELECTRIC BUILT-IN DOWNDRAFT COOKTOP
Jenn-Air JED8430ADB SURFACE UNIT- DDRAFT ELE
Jenn-Air JED8430ADQ SURFACE UNIT- DDRAFT ELE
Jenn-Air JED8430ADW SURFACE UNIT- DDRAFT ELE
Jenn-Air JED8430BDB SURFACE UNIT- DDRAFT ELE
Maytag JED8430BDB18 30" ELECTRIC BUILT-IN DOWNDRAFT COOKTOP
Jenn-Air JED8430BDF SURFACE UNIT- DDRAFT ELE
Maytag JED8430BDF18 30" ELECTRIC BUILT-IN DOWNDRAFT COOKTOP
Jenn-Air JED8430BDN SURFACE UNIT- DDRAFT ELE
Jenn-Air JED8430BDS SURFACE UNIT- DDRAFT ELE
Maytag JED8430BDS18 30" ELECTRIC BUILT-IN DOWNDRAFT COOKTOP
Maytag JEI0430ADS0 30" INDUCTON COOKTOP
Maytag JEI0536ADS0 36" INDUCTION COOKTOP
General Electric JEI83101 Counter top microwave
General Electric JEI832WN01 Counter top microwave
General Electric JEM10001 Counter top microwave
General Electric JEM1040DM1BB MICROWAVE
General Electric JEM1040DM1WW MICROWAVE
General Electric JEM10E01 Counter top microwave
General Electric JEM10F01 Counter top microwave
General Electric JEM10G01 Counter top microwave
General Electric JEM18F01 Counter top microwave
General Electric JEM2-001 MICROWAVE
General Electric JEM20001 Counter top microwave
General Electric JEM20E01 Counter top microwave
General Electric JEM20F01 Counter top microwave
General Electric JEM20G01 Counter top microwave
General Electric JEM20H01 Counter top microwave
General Electric JEM20H02 Counter top microwave
General Electric JEM21001 Counter top microwave
General Electric JEM21E01 Counter top microwave
General Electric JEM21K01 Counter top microwave
General Electric JEM21K02 Counter top microwave
General Electric JEM21K03 Counter top microwave
General Electric JEM21K04 Counter top microwave
General Electric JEM21L01 Counter top microwave
General Electric JEM21L02 Counter top microwave
General Electric JEM22E01 Counter top microwave
General Electric JEM22H01 Counter top microwave
General Electric JEM23E01 Counter top microwave
General Electric JEM23F01 Counter top microwave
General Electric JEM23G01 Counter top microwave
General Electric JEM23K01 Counter top microwave
General Electric JEM23K02 Counter top microwave
General Electric JEM23K03 Counter top microwave
General Electric JEM23K04 Counter top microwave
General Electric JEM23L01 Counter top microwave
General Electric JEM23L02 Counter top microwave
General Electric JEM25BF001 Counter top microwave
General Electric JEM25BF01 Counter top microwave
General Electric JEM25BF02 Counter top microwave
General Electric JEM25DM1BB MICROWAVE
General Electric JEM25DM1WW MICROWAVE
General Electric JEM25DM2BB MICROWAVE
General Electric JEM25DM2WW MICROWAVE
General Electric JEM25DM3BB MICROWAVE
General Electric JEM25DM3WW MICROWAVE
General Electric JEM25DM4BB MICROWAVE
General Electric JEM25DM4WW MICROWAVE
General Electric JEM25GV01 Counter top microwave
General Electric JEM25GV02 Counter top microwave
General Electric JEM25GV03 Counter top microwave
General Electric JEM25GY01 Counter top microwave
General Electric JEM25J01 Counter top microwave
General Electric JEM25L01 Counter top microwave
General Electric JEM25WF001 Counter top microwave
General Electric JEM25WF01 Counter top microwave
General Electric JEM25WF02 Counter top microwave
General Electric JEM25WV01 Counter top microwave
General Electric JEM25WV02 Counter top microwave
General Electric JEM25WV03 Counter top microwave
General Electric JEM25WY01 Counter top microwave
General Electric JEM26WH01 Counter top microwave
General Electric JEM27KWH01 Counter top microwave
General Electric JEM27KWH02 Counter top microwave
General Electric JEM27KWH03 Counter top microwave
General Electric JEM27KWH04 Counter top microwave
General Electric JEM27LWH01 Counter top microwave
General Electric JEM27LWH02 Counter top microwave
General Electric JEM2F01 Counter top microwave
General Electric JEM2G01 Counter top microwave
General Electric JEM2H01 Counter top microwave
General Electric JEM3-001 MICROWAVE
General Electric JEM30WH01 Counter top microwave
General Electric JEM31BF001 Counter top microwave
General Electric JEM31BF01 Counter top microwave
General Electric JEM31BF02 Counter top microwave
General Electric JEM31CA001 Counter top microwave
General Electric JEM31CA01 MICROWAVE
General Electric JEM31CF001 Counter top microwave
General Electric JEM31CF01 Counter top microwave
General Electric JEM31CF02 Counter top microwave
General Electric JEM31E01 Counter top microwave
General Electric JEM31F01 Counter top microwave
General Electric JEM31G01 Counter top microwave
General Electric JEM31GA01 Counter top microwave
General Electric JEM31GA02 Counter top microwave
General Electric JEM31GV01 Counter top microwave
General Electric JEM31GV02 Counter top microwave
General Electric JEM31GY01 Counter top microwave
General Electric JEM31H01 Counter top microwave
General Electric JEM31H02 Counter top microwave
General Electric JEM31J01 Counter top microwave
General Electric JEM31K01 Counter top microwave
General Electric JEM31L01 Counter top microwave
General Electric JEM31L02 Counter top microwave
General Electric JEM31L03 Counter top microwave
General Electric JEM31L04 Counter top microwave
General Electric JEM31M01 Counter top microwave
Reply With Quote
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
  #2 (permalink)  
Old 12-11-2009, 08:35 PM
Member.
 
Join Date: Jan 2009
Posts: 50
feisty63 is on a distinguished road
Default

seems like it should have some type of fuse to send power from the on buttons to each burner. of course you said its got power coming in but what control power to each burner which should be like a control center or knobs to turn on the burners. i know im not much help im just rambling on. check for pwer from the button out to the burner.
Reply With Quote
  #3 (permalink)  
Old 12-11-2009, 08:48 PM
Junior Member
 
Join Date: Dec 2009
Posts: 5
saterry is on a distinguished road
Default Still scratching my head..

Quote:
Originally Posted by feisty63 View Post
seems like it should have some type of fuse to send power from the on buttons to each burner. of course you said its got power coming in but what control power to each burner which should be like a control center or knobs to turn on the burners. i know im not much help im just rambling on. check for pwer from the button out to the burner.
See, this is the dilemna, what could possibly kill all 4 infinite switches at one time? There doesn't seem to be any kind of power control module prior to or after the infinite switches.

I will check to see what kind of power I have going to the burner modules at full on, and post that next. But if there is power there, that would mean the burner modules are bad, but both at the same time? What I do not know, is if there is any controls in the modules themselves. AND I do not know what power is supposed to be coming to the modules.. Again very baffling....
Reply With Quote
  #4 (permalink)  
Old 12-11-2009, 09:02 PM
Member.
 
Join Date: Jan 2009
Posts: 50
feisty63 is on a distinguished road
Default

i agree. maybe if there is a local appliance place in your area that sells parts maybe they can offer some insight as to what contols them is maybe something hidden not in plain sight. some repair places will tell you over the phone what is most common things to check other then what you have done. most smaller repair places will talk to a tech at one of those places. maybe a inline type fuseable wire or fuse who knows. granted if it has any type of fuse that should blow before the burners i would think. call them back and ask to speak to a technican i do that all the time when i want to find out things. you have to be on them to get info. Im not a technican of any kind but i have learn many things like that.
Reply With Quote
  #5 (permalink)  
Old 12-11-2009, 09:31 PM
Junior Member
 
Join Date: Dec 2009
Posts: 5
saterry is on a distinguished road
Default Is there a way to test the cooktop modules???

Quote:
Originally Posted by saterry View Post
See, this is the dilemna, what could possibly kill all 4 infinite switches at one time? There doesn't seem to be any kind of power control module prior to or after the infinite switches.

I will check to see what kind of power I have going to the burner modules at full on, and post that next. But if there is power there, that would mean the burner modules are bad, but both at the same time? What I do not know, is if there is any controls in the modules themselves. AND I do not know what power is supposed to be coming to the modules.. Again very baffling....
Each place where module plugs in has 4 plus ground by the looks. 1 is a shunt for the grill module. I am getting 120v on 3 from each ceramic module plug in. Is there a way to test the modules?

Last edited by saterry : 12-11-2009 at 09:35 PM.
Reply With Quote
  #6 (permalink)  
Old 12-11-2009, 11:00 PM
Member.
 
Join Date: Jan 2009
Posts: 50
feisty63 is on a distinguished road
Default

Quote:
Originally Posted by saterry View Post
Each place where module plugs in has 4 plus ground by the looks. 1 is a shunt for the grill module. I am getting 120v on 3 from each ceramic module plug in. Is there a way to test the modules?
Im sorry but i don't work on them and i don't seem to be much help for you. i can only suggest things. maybe someone esle can help.
Reply With Quote
  #7 (permalink)  
Old 12-12-2009, 06:56 AM
Junior Member
 
Join Date: Dec 2009
Posts: 5
saterry is on a distinguished road
Default Burners test Ok with Resistance..

Quote:
Originally Posted by feisty63 View Post
Im sorry but i don't work on them and i don't seem to be much help for you. i can only suggest things. maybe someone esle can help.
I found an old service manual online.. it gave the resistance values for testing the burner modules, and the modules I have fall within the correct values for the Ceran type burner that I have. NOW I am really stumped.. Got power to the modules, and the resistance for the burners is right.. Now what?

Cannot find the correct voltage values that is supposed to be reaching the burners. When turning the infinite switch from low to high the voltage does not change. I am assuming that a temp sensor in the burner completes the cycling process, might not be the case though.

Last edited by saterry : 12-12-2009 at 06:59 AM.
Reply With Quote
  #8 (permalink)  
Old 12-12-2009, 07:31 AM
Senior Expert
APP Volunteer
 
Join Date: Feb 2008
Posts: 17,231
denman is a glorious beacon of light
Default

Just a quick question did you actually measure L1 to L2 for 240 volts.

I did see that you had 2 120 volt legs but this does not tell you that they are 180 degrees out of phase as you might see the same side fed back through a component.
__________________
-
Reply With Quote
  #9 (permalink)  
Old 12-12-2009, 04:40 PM
Junior Member
 
Join Date: Dec 2009
Posts: 5
saterry is on a distinguished road
Default

Good point, will check that next, and see.. BRB Nope, no 240, see this is why I am not a technician. Should have checked that first.
Reply With Quote
  #10 (permalink)  
Old 06-06-2010, 09:02 AM
Junior Member
 
Join Date: Jun 2010
Posts: 1
zoomer is on a distinguished road
Thumbs up My solution

I had the same problem--glass stovetop was working before we went on vacation and turned off the breaker. When we returned home and turned the breaker on the digital display was working, and we could turn on the burners--the lights came on--but there was no heat. I tried flipping the breaker back and forth but nothing worked--at least at first.

I called my neighbor who works on appliances and he said that the digital control panel was getting 120 so that was why it was working, but the burners were not getting the full 220. So I flipped the breaker a couple of more times and it finally worked--the burners started getting heat.
Reply With Quote
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
replace ceramic cooktop stanley zielenski Oven Repair (including Ranges and Cooktops) 0 08-14-2009 05:25 AM
Reseat Ceramic Cooktop Panel to Cooktop Twodoh Oven Repair (including Ranges and Cooktops) 3 08-23-2008 06:05 PM
ceramic cooktop burners not heating sadie26677 Oven Repair (including Ranges and Cooktops) 0 01-24-2008 09:25 AM
sealed cooktop burners low flame large burners only heavy chevy Oven Repair (including Ranges and Cooktops) 3 12-22-2007 08:37 AM
sealed cooktop burners low flame large burners only heavy chevy Oven Repair (including Ranges and Cooktops) 0 12-21-2007 05:36 PM



All times are GMT -7. The time now is 01:38 PM.

The content on this web site is for informational purposes only and is not intended to replace an on-site diagnosis from a qualified appliance service technician. By reading any content on this site you agree to AppliancePartsPros.com , Inc. disclaimer and Terms of Use.
Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO ©2011, Crawlability, Inc.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17