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whirlpool stove getting power, but burners not getting hot

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I got power to the stove, but the burners will not get hot. Help! Ads By Google Related Models Whirlpool 

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  #1 (permalink)  
Old 11-13-2009, 08:06 AM
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Default whirlpool stove getting power, but burners not getting hot
Model Number: rf385pxgw   Brand: Whirlpool   Age: 1 - 5 years   

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I got power to the stove, but the burners will not get hot. Help!

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  #2 (permalink)  
Old 11-13-2009, 08:56 AM
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Here is the wiring diagram
http://www.servicematters.com/docs/w...%208053304.pdf

If the stove top and oven elements do not come on then you have either a bad connection or a power problem.

How do you know that it has power?
The control panel and oven light will work (they use half the line 120 volts) but you may not have the correct power for the elements (require the full line 240 volts).
If it was net checked with a meter at the plug flip the beaker off/on slowly a couple times. Sometimes you can loose half the line without actually tripping the breaker.
If this does nothing measure the voltage at the plug.
L1 to L2 should be 240 volts
L1 yto Neutral and L2 to Neutral both should be 120 volts.

If OK
Unplug the unit and check for a burned off wire at the terminal strip in the unit.

If OK
Check the wires in the line cord for continuity all should be 0 ohms.

If OK
Check further in the unit for a burned/open wire
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Old 11-13-2009, 08:37 PM
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Default Figured it out

We figured out that there was a burnt wire and had to rewire the house for 220. Thank you for your help!
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Old 11-13-2009, 08:39 PM
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Default Figured it out

We figured out that there was a burnt wire and had to rewire the house for 240. Thank you for your help!
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Old 11-14-2009, 03:11 AM
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denman is just really nice
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Glad to hear you solved it.

Thank you for letting me know.

denman
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