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No display on touch pad

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I have a whirlpool electric built in double oven. The touch pad has no display on it and neither the

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Old 11-13-2009, 07:25 AM
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Default No display on touch pad
Model Number: RBD305PDQ14   Brand: Whirlpool   Age: 1 - 5 years   

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I have a whirlpool electric built in double oven. The touch pad has no display on it and neither the top nor the bottom oven will work. You can touch the pad and it will beep but nothing happens. Both inside lights work on top and bottom ovens. Can you please help me with this problem?


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  #2 (permalink)  
Old 11-13-2009, 08:47 AM
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Here are your parts
Replacement parts for WHIRLPOOL RBD305PDQ14 | AppliancePartsPros.com

Here is a tech sheet
http://www.servicematters.com/docs/w...%208302068.pdf

Here is a manual
https://secured.whirlpool.com/Servic...LE/8178007.pdf

Most likely your control board is gone, Item 3 in Section 1.

Other things to check are:
L1 to Neutral should be 120 volts. Flip the breaker off/on slowly a couple times. Sometimes you can loose half the line without tripping the breaker.
The Control Thermal Fuse should be 0 ohms
The boards Power Transformer should be approximately 85 ohms on the primary and 3 ohms on the secondary.

Be sure to remove power from the unit before measuring or working on it.
Always unplug at least one side of any device you are measuring for ohms.

The reason I am leaning towards the board itself is that you do get a beep which sort of indicates that it is getting power.
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Old 11-13-2009, 03:28 PM
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The first thing I would suggest is a hard reset.

Unplug the oven or turn off the breaker for a couple of minutes.

Then restore power and see if the display comes up.

If not, you can kill power and take the cover off the control unit.

Then you can inspect the conections to the control board.

You can find helpful exploded view diagrams and order parts here.

See the previous post by "denman" for a link to the service manual.
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