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t53864  
#1 Posted : Wednesday, February 11, 2015 6:54:41 AM(UTC)
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t53864

Rank: Member

Groups: Registered
Joined: 2/11/2015(UTC)
Posts: 7

Range: GE profile slide-in glasstop (pcs968srss)

All top burners are not working (it was working the night before). The light is on. Stove is working.
Look like all the knobs are not functioning!
I took a picture of the stove with the light no but no heat from the burner!!!

https://drive.google.com/file/d/...FwIELWhDd2FzclRSUDg/view

Greatly appreciated if anyone knows what the problem is and how to fix it.
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t53864  
#2 Posted : Thursday, February 12, 2015 5:48:13 AM(UTC)
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t53864

Rank: Member

Groups: Registered
Joined: 2/11/2015(UTC)
Posts: 7

Last night, I opened up the back and checked the wiring and found nothing strange or burnt. Saw a plastic transparent box with two metal strips that looked like a fuse. Those looked ok.
I then, opened the front control panel and lifted up the glass top. Tons of wires and connectors. Nothing looked loose or burnt.

So, put everything back together and plugged in the power.
Then, I saw "Locked" in the front panel flashing; I didn't see that prior to opening up the stove. So, I did the unlock procedure (Press <Unlock> then <Start>).
Now, all the burners are working fine.

I have no clue what was going on. I did the unlock procedure several times before opening it up thinking it may be locked. That didn't resolve the problem. Maybe it is a software glitch!!! :confused:
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