Discuss

Some buttons on my range don't work

 in

Oven Repair (including Ranges and Cooktops)

. "

Of the 6 buttons on the left only the Broil button works. Most of the number pad buttons are also

..."
 
 
Register | FAQ's | New Posts | Today's Posts | Extras
Appliance Repair Forum > Appliance Repair Help > Oven Repair (including Ranges and Cooktops) » Some buttons on my range don't work

Post New Thread  Reply By reading any content on this site you agree to AppliancePartsPros.com, Inc. disclaimer and Terms of Use.
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 07-27-2014, 08:53 AM
Junior Member
 
Join Date: Jul 2014
Location: Bolingbrook, IL
Posts: 1
johnjacobe is on a distinguished road
Default Some buttons on my range don't work
Model Number: GW399LXUS04   Brand: Whirlpool   Age: 1 - 5 years   

Appliance Parts from AppliancePartPros.com


Of the 6 buttons on the left only the Broil button works. Most of the number pad buttons are also not working. Is there a trouble shooting procedure, or do I just need to replace the touch pad? (Membrane?)


Related Models
Whirlpool GW399LXUS04 30" GAS SLIDE-IN
Whirlpool GW399LXUS05 30" GAS SLIDE-IN
Whirlpool GW399LXUS06 30" GAS SLIDE-IN RANGE
Whirlpool GW399LXUS1 30" Gas Slide-In
Whirlpool GW399LXUS4 30" GAS SLIDE-IN
General Electric GWE23LBTBFSS REFRIGERATOR T SERIES
General Electric GWE23LGTIFSS REFRIGERATOR T SERIES
General Electric GWE23LGTJFSS REFRIGERATOR T SERIES
General Electric GWE23LGYAFSS REFRIGERATOR Y SERIES
 GWHD6500R Air Conditioner
General Electric GWR03AAMABB Refrigerator
General Electric GWRE6270H0WW WASHER
General Electric GWRE6270H1WW WASHER
General Electric GWRE6270H2WW WASHER
General Electric GWRE6270K0WW WASHER
General Electric GWRE6270K2WW WASHER
General Electric GWRE6270K3WW WASHER
General Electric GWS03ADWASS REFRIGERATOR
Gibson GWS1149AS0 Washer - Gibson
Gibson GWS1149AS1 Washer - Gibson
Gibson GWS1339CS0 Gibson/washer
Gibson GWS1339CS1 Gibson/washer
Gibson GWS1749AS0 Washer - Gibson
Gibson GWS1749AS1 Washer - Gibson
Gibson GWS1749CS0 Gibson/washer
Frigidaire GWS223RFS0 Gib(v0) / Washer
Frigidaire GWS223RFS1 Gib(v0) / Washer
Frigidaire GWS223RHS0 Gib(v0) / Washer
Frigidaire GWS223RHS1 RESIDENTIAL WASHER
Frigidaire GWS445RFS0 Gib(v0) / Washer
Frigidaire GWS445RFS1 Gib(v1)
Frigidaire GWS445RFS2 Gib(v0) / Washer
Frigidaire GWS445RHS0 Gib(v0) / Washer
Gibson GWS445RHS1 Washer - Gibson
Frigidaire GWS645RBS0 Gib(v0) / 27 " Washer
Frigidaire GWS645RBS1 Gib(v0) / Washer
Frigidaire GWS645RBS2 Gib(v0) / Washer
Frigidaire GWS645RBS3 Gib(v0) / Washer
Frigidaire GWS645RBS4 Gib(v0) / Washer
Frigidaire GWS645RFS0 Gib(v0) / Washer
Frigidaire GWS645RFS1 Gib(v0) / Washer
Frigidaire GWS645RFS2 Gib(v0) / Washer
Frigidaire GWS645RHS0 Gib(v0) / Washer
Gibson GWS645RHS1 Washer - Gibson
Gibson GWS833CS0 Gibson/washer
General Electric GWSE5240H0WW Washer
General Electric GWSE5240H1WW WASHER
General Electric GWSE5240H2WW WASHER
General Electric GWSE5240H3WW WASHER
Gibson GWT1149AS0 Washer - Gibson
Gibson GWT1749AS0 Washer - Gibson
Frigidaire GWT445RFS0 Gib(v0) / Washer
Frigidaire GWT445RFS1 Gib(v0) / Washer
Frigidaire GWT445RFS2 Gib(v0) / Washer
Frigidaire GWT445RGS0 Gib(v0) / Washer
Frigidaire GWT445RGS1 Gib(v0) / Washer
Frigidaire GWT445RGS2 Gib(v0) / Washer
Frigidaire GWT645RHS0 Gib(v0) / Front Load Washer
Gibson GWTR645RHS0 Gibson/washer / Front Load Washer
General Electric GWU23LGTBFSS REFRIGERATOR T SERIES
General Electric GWU23LGTIFSS REFRIGERATOR T SERIES
General Electric GWU23LGYAFSS REFRIGERATOR Y SERIES
Frigidaire GWV19W 
Frigidaire GWX223RBD1 Gib(v1) / 27 " Washer
Frigidaire GWX223RBD3 Gib(v1) / Washer
Frigidaire GWX223RBW0 Gib(v2) / 27 " Washer
Frigidaire GWX223RBW1 Gib(v2) / 27 " Washer
Frigidaire GWX223RBW2 Gib(v1) / Washer
Frigidaire GWX223RBW3 Gib(v2) / Washer
Frigidaire GWX223REW0 Gib(v0) / Free Standing Washer
Frigidaire GWX233RBD1 Gib(v3) / 27 " Washer
Frigidaire GWX233RBS0 Gib(v0) / Washer
Frigidaire GWX233RBS1 Gib(v1) / Washer
Frigidaire GWX233RBS2 Gib(v0) / Washer
Frigidaire GWX233RBS3 Gib(v0) / Washer
Frigidaire GWX233RBS4 Gib(v0)
Frigidaire GWX233RBW0 Gib(v1) / 27 " Washer
Frigidaire GWX233RBW1 Gib(v4) / 27 " Washer
Frigidaire GWX233REW0 Gib(v0) / Free Standing Washer
Frigidaire GWX233RHS0 Gib(v0) / Washer
Frigidaire GWX233RHS1 RESIDENTIAL WASHER
Frigidaire GWX433REW0 Gib(v0) / Free Standing Washer
Frigidaire GWX433RHS0 Gib(v0) / Washer
Gibson GWX433RHS1 Washer - Gibson
Frigidaire GWX435RBD1 Gib(v1) / 27 " Washer
Frigidaire GWX435RBD2 Gib(v2) / Washer
Frigidaire GWX435RBD4 Gib(v1) / Washer
Frigidaire GWX435RBW0 Gib(v2) / 27 " Washer
Frigidaire GWX435RBW1 Gib(v2) / 27 " Washer
Frigidaire GWX435RBW2 Gib(v3) / Washer
Frigidaire GWX435RBW3 Gib(v2) / Washer
Frigidaire GWX435RBW4 Gib(v2) / Washer
Frigidaire GWX645RBS0 Gib(v1) / 27 " Washer
Frigidaire GWX645RBS1 Gib(v0) / 27 " Washer
Gibson GWX833CS0 Gibson/washer
Gibson GWX933AS0 Washer - Gibson
Gibson GWX933AS1 Washer - Gibson
Gibson GWY1343AS0 Washer - Gibson
Gibson GWY1343AS1 Washer - Gibson
General Electric GX1S01C Uc filtration-carbon
General Electric GX1S15C Uc filtration-carbon
General Electric GX1S50F Wh filt sys
Whirlpool GX2FHDXVA00 REFRIGERATOR
Whirlpool GX2FHDXVA02 REFRIGERATOR
Whirlpool GX2FHDXVA03 REFRIGERATOR
Whirlpool GX2FHDXVB00 REFRIGERATOR
Whirlpool GX2FHDXVB02 REFRIGERATOR
Whirlpool GX2FHDXVB03 REFRIGERATOR
Whirlpool GX2FHDXVB04 REFRIGERATOR
Whirlpool GX2FHDXVD00 REFRIGERATOR
Whirlpool GX2FHDXVQ00 REFRIGERATOR
Whirlpool GX2FHDXVQ02 REFRIGERATOR
Whirlpool GX2FHDXVQ03 REFRIGERATOR
Whirlpool GX2FHDXVQ04 REFRIGERATOR
Whirlpool GX2FHDXVT00 REFRIGERATOR
Whirlpool GX2FHDXVT02 REFRIGERATOR
Whirlpool GX2FHDXVT03 REFRIGERATOR
Whirlpool GX2FHDXVY00 REFRIGERATOR
Whirlpool GX2FHDXVY02 REFRIGERATOR
Whirlpool GX2FHDXVY03 REFRIGERATOR
Reply With Quote
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
  #2 (permalink)  
Old 07-28-2014, 02:00 AM
Senior Expert
APP Volunteer
 
Join Date: Feb 2008
Posts: 17,592
denman is a name known to all
Default

Here are your parts
Parts for Whirlpool GW399LXUS04 Range - AppliancePartsPros.com

The touch pad is the most likely culprit.
Could also be the control board.

First I would unplug the unit for a couple minutes to see if it will reset.

Next I would try the below.
Connector Cleaning / Checking
Unplug the unit
Open it up
Remove the ribbon cable from the keypad to the control board at the control board.
Clean the edge connector. Use electronics contact cleaner or isopropyl alcohol.
If it is the type where there is not a connector just the insulation is removed, it can be cleaned with a pencil eraser. Do not use an ink eraser as it is too abrasive.
Check the tracks in the ribbon cable for hairline cracks. A magnifying glass helps here.
Would not hurt to clean the connector on the board. Use electronics contact cleaner or isopropyl alcohol and a tooth brush. Be gentle and do not reconnect till all the solvent evaporates.
Reconnect everything and give it a try.

Next would be to check the keypad.
Unfortunately manufacturers do not publish the pin-outs for range keypads so checking it is difficult. It can be done but you need experience at this type of procedure.

Note that if you order from AppliancePartsPros they will let you return the part if if does not fix the problem.
Please see their return policy.
__________________
-
Reply With Quote
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Jenn-air range buttons don't work andrewky Oven Repair (including Ranges and Cooktops) 1 11-14-2012 07:53 PM
LG Range - OVEN Buttons wont work srcj8124 Oven Repair (including Ranges and Cooktops) 1 02-12-2012 04:10 AM
Dishwasher won't work; all buttons work but start! kikicool Dishwasher Repair 0 06-07-2011 11:09 AM
Control Panel (buttons and display) don't work but range does saikou Oven Repair (including Ranges and Cooktops) 0 02-05-2011 10:36 AM
some buttons won't work fischerman Microwave Repair 1 08-04-2010 07:46 PM



All times are GMT -7. The time now is 07:10 AM.

The content on this web site is for informational purposes only and is not intended to replace an on-site diagnosis from a qualified appliance service technician. By reading any content on this site you agree to AppliancePartsPros.com , Inc. disclaimer and Terms of Use.
Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO ©2011, Crawlability, Inc.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17