Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

New Topic Post Reply
Options
Go to last post Go to first unread
SethHazen  
#1 Posted : Wednesday, March 19, 2014 12:14:06 PM(UTC)
Quote
SethHazen

Rank: Member

Groups: Registered
Joined: 3/19/2014(UTC)
Posts: 4

The top broiler element was not working so I ordered the part from here.
Shut the breaker, replaced the part and it still does not work.

Frustrated.... any ideas???

Thanks in advance.
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
denman  
#2 Posted : Thursday, March 20, 2014 2:33:36 AM(UTC)
Quote
denman

Rank: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Thanks: 1 times
Was thanked: 11 time(s) in 11 post(s)
Here are your parts
Parts for Whirlpool RBD245PDQ6 Wall Oven - AppliancePartsPros.com

See the attachment for the tech sheet.

Sounds like it is a control board problem re: the broil relay's contacts are not closing.

Could be that the relay's contacts are toast.
Could be that the electronics that control the relay are not working correctly.
Could be that the relay itself is shot.

I am assuming that the broil element never comes on in broil, bake or pre-heat.
File Attachment(s):
RBD245.pdf (200kb) downloaded 12 time(s).
THIS FORUM IS DEAD!!!!!!!
SethHazen  
#3 Posted : Thursday, March 20, 2014 3:59:33 AM(UTC)
Quote
SethHazen

Rank: Member

Groups: Registered
Joined: 3/19/2014(UTC)
Posts: 4

For some reason I cannot open the tech sheet.

The element will not turn on for any operation.
denman  
#4 Posted : Thursday, March 20, 2014 1:04:08 PM(UTC)
Quote
denman

Rank: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Thanks: 1 times
Was thanked: 11 time(s) in 11 post(s)
I am not sure why it will not open.
I tried opening it in Firefox and Internet Explorer and both worked.

Is your Adobe Reader up to date?
THIS FORUM IS DEAD!!!!!!!
SethHazen  
#5 Posted : Thursday, March 20, 2014 5:14:15 PM(UTC)
Quote
SethHazen

Rank: Member

Groups: Registered
Joined: 3/19/2014(UTC)
Posts: 4

I am stuck using a kindle fire hd. All my other pdf files open.
Strange.
I downloaded the file at work and printed it. I am a computer guy, but I don't know where to start with this since I am not getting an error code.

Is there troubleshooting for the oven I could do?
or
Are there parts I should order and replace?
Thank you!!
denman  
#6 Posted : Friday, March 21, 2014 2:00:49 AM(UTC)
Quote
denman

Rank: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Thanks: 1 times
Was thanked: 11 time(s) in 11 post(s)
With the unit unplugged you could measure from P6-4 (broil relay) to L2 (red).
It should read about 10 ohms.

If OK then I would replace the control board.
THIS FORUM IS DEAD!!!!!!!
SethHazen  
#7 Posted : Sunday, March 23, 2014 7:42:16 AM(UTC)
Quote
SethHazen

Rank: Member

Groups: Registered
Joined: 3/19/2014(UTC)
Posts: 4

I found my grandfather's old tester, read the booklet and learned how to test for OHMS. Proud of myself. LOL!!
Now I can't figure out how to get the control panel off. None of the booklets/instructions I have downloaded show how to do that.

I apologize. I am a computer guy and have never been good with anything electrical except computers.
Thank you very much your continued help and patience.
denman  
#8 Posted : Sunday, March 23, 2014 11:55:20 AM(UTC)
Quote
denman

Rank: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Thanks: 1 times
Was thanked: 11 time(s) in 11 post(s)
The following may help
Download Whirlpool etc Single Oven Manual.pdf

Unclick the use our downloader.
Then use the grey button to download the manual.
Otherwise the site may put unwanted software on your computer.
THIS FORUM IS DEAD!!!!!!!
Quick Reply Show Quick Reply
Users browsing this topic
New Topic Post Reply
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.