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F2E4 error on kitchaid kerc607hwh5

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Oven Repair (including Ranges and Cooktops)

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Have An Error Code Problem: F2e4. The Oven Intermittently Operates. To Get It To Work: Pull Range/oven Out From Back

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Old 10-18-2009, 07:22 PM
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Default F2E4 error on kitchaid kerc607hwh5
Model Number: KERC607HWH5   Brand: Kitchen Aid   Age: 5 - 10 years   

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Have An Error Code Problem: F2e4. The Oven Intermittently Operates.
To Get It To Work: Pull Range/oven Out From Back Wall, Tap Back Of Stove By The Light Console. Hit Cancel And Then Bake. It Will Come On.. And Then Stop Working. The Is An Annoying Intermittent Oven Problem..any Suggestions


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  #2 (permalink)  
Old 10-19-2009, 05:27 AM
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Here is your tech sheet
http://www.servicematters.com/docs/w...%209782245.pdf

I would try the following:

Unplug the unit
Open it up
Remove the ribbon cable from the keypad to the control board at the control board.
Clean the edge connector.
If it is the type where there is not a connector just the insulation is removed, it can be cleaned with a pencil eraser. Do not use an ink eraser as it is too abrasive.
Check the tracks in the ribbon cable for hairline cracks. A magnifying glass helps here.
Would not hurt to clean the connector on the board. Use electronics contact cleaner or isopropyl alcohol and a tooth brush. Be gentle and do not reconnect till all the solvent evaporates.
Reconnect everything and give it a try.
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Old 10-19-2009, 07:37 PM
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Default Kerc607

ERROR CODE F2E4. THANKS FOR YOUR REPSPONSE. TONIGHT MY WIFE USED THE CONVECTION OVEN, IT WORKED, LATER ON THE CODE CAME BACK ON F2E4. IT SEEMS THAT THE SOLUTION YOU GAVE ME SHOULD WORK, SINCE THE PROBLEM IS INTERMITTENT, BY TAPPING THE BACK OF THE STOVE TOP...STRANGE....AT LEAST IT IS NOT THE CONTROL PANEL.

DO YOU HAVE INSTRUCTIONS FOR GETTING TO THE KEYPAD/RIBBON CABLE...I WOULD APPRECIATE. i AM NOT AN ELECTRICIAN; HOWEVER, I CAN FOLLOW DIRECTIONS.

A & E FACTORY SERVICES WANTS $129 TO WALK IN THE DOOR. i AM SURE THE GUY WOULD SAY I NEED A NEW CONTROL PANEL FOR OVER $350.... TO BE CONTINUED
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Old 10-20-2009, 05:30 AM
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Cannot find a service manual for your unit but this one looks like a close match mechanically.
https://secured.whirlpool.com/Servic...E/ELERANGE.pdf
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Old 10-20-2009, 10:59 AM
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Default F2e4 Kerc607

hELLO DENMAN:

THANK YOU FOR THE MANUAL. IT SORT OF LOOKS THE SAME. OURS IS THE CONVECTION ELECTRIC MODEL ...I WILL LET YOU KNOW HOW IT GOES. IF YOU HAPPEN TO FIND THE KERC607HWH5, PLEASE WRITE BACK..

REGARDS,

STUART
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