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Kitchenaid cooktop - combo burner only works as big

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The combo burner on my KA cooktop only works as a big burner no matter what position the knob is

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  #1 (permalink)  
Old 09-02-2013, 06:37 PM
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Default Kitchenaid cooktop - combo burner only works as big
Model Number: KECC502GWH0   Brand: Kitchen Aid   Age: 5 - 10 years   

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The combo burner on my KA cooktop only works as a big burner no matter what position the knob is in. If it's on the small burner settings, both the small and large elements heat up. On the large settings, both also heat up. So basically I can't use it as a small burner. Is the knob assembly to blame, and if so is it an easy swap?


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  #2 (permalink)  
Old 09-02-2013, 08:25 PM
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Default

It could be the burner or the switch. Here's some helpful video's and schematics to help you determine that.
Parts for Whirlpool KECC502GWH0 Cooktop - AppliancePartsPros.com
kitchen aid cooktop burners - YouTube
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Old 09-03-2013, 04:30 PM
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Thanks. How could it be the burner as both of the elements of the burner do work (though not at the right time)? Seems as though it's either a stuck switch contact as noted in the video link or perhaps incorrect wiring (seems unlikely).

I can't easily diagnose as it's at a vacation home that's a couple hours away, thus I'd like to narrow it down as much as possible and order parts before I go there next.
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Old 09-03-2013, 04:33 PM
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Anythings possible so either go to your rental place and test it with us online or call a service tech that knows what there doing in that area.
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