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Jenn Air Error F1-7

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Oven Repair (including Ranges and Cooktops)

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Hello. My stove has been flashing an error code F1-7 for several weeks. I just performed the test on this

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Old 07-19-2013, 12:46 PM
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Default Jenn Air Error F1-7
Model Number: JES9750AAB   Brand: Jenn-Air   Age: 5 - 10 years   

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Hello. My stove has been flashing an error code F1-7 for several weeks. I just performed the test on this site where I disconnected the green ribbon that comes from the keypad to the electronic control, and then turned the power back on. I immediately got the F1-7 code and beeping again. Can someone tell me what exactly this means? My local repair shop is saying that I need to replace both the touchpad AND the electronic control. Does this sound reasonable?


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  #2 (permalink)  
Old 07-20-2013, 06:40 AM
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Here are your parts
Parts for Jenn-Air JES9750AAB Range - AppliancePartsPros.com

See the attachment for the tech sheet.

I doubt you need both.
F1-7 is a disconnected keypad so is difficult to troubleshoot as they do not tell us which track/connections they monitor to determine if the keaypad is disconnected.

I would try the following first.
Connector Cleaning / Checking
Unplug the unit
Open it up
Remove the ribbon cable from the keypad to the control board at the control board.
Clean the edge connector. Use electronics contact cleaner or isopropyl alcohol.
If it is the type where there is not a connector just the insulation is removed, it can be cleaned with a pencil eraser. Do not use an ink eraser as it is too abrasive.
Check the tracks in the ribbon cable for hairline cracks. A magnifying glass helps here.
Would not hurt to clean the connector on the board. Use electronics contact cleaner or isopropyl alcohol and a tooth brush. Be gentle and do not reconnect till all the solvent evaporates.
Reconnect everything and give it a try.

Also check the tracks in the ribbon cable from the keypad/control panel to the control board. A magnifying glass comes in handy here.

You could also use a meter to check the keypad as per the tech sheet. If it checks out OK then I would replace the control board first. Still a bit of a crap shoot but your odds are better.

If you cannot check the keypad then I would replace that first again it is a crap shoot.
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File Type: pdf JES9750.pdf (951.1 KB, 8 views)
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