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DonJr.  
#1 Posted : Monday, June 10, 2013 3:56:02 PM(UTC)
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DonJr.

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I self cleaned the oven, after it was done the display went blank and the oven door locked and will not open. What happened and how do I fix the oven?
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Simon / APP Team  
#2 Posted : Tuesday, June 11, 2013 8:34:27 AM(UTC)
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Simon / APP Team

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Hi.

Most likely there is an "open" thermal fuse, located at the back of the range. You will have to slide it out, unplug and possibly disconnect the gas line. Remove the rear cover panel and using the multimeter check the fuse for continuity.

The thermal fuse Part number: 8300802
Part number: 8300802


If the fuse is OK, you should check the hi-limit thermostat

Part number: 9757807
Part number: 9757807


Here are the breakdown diagrams and Oven parts for Whirlpool GW395LEPS00 - AppliancePartsPros.com

Please, post the results.

Simon.
DonJr.  
#3 Posted : Tuesday, June 11, 2013 3:46:47 PM(UTC)
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DonJr.

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Simon,
The thermal fuse and the thermostat (975994) are bad. I am ordering the parts tonight. Hopefully this will fix it. Thank you and I will let you know how I make out.
Simon / APP Team  
#4 Posted : Tuesday, June 11, 2013 4:28:34 PM(UTC)
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Simon / APP Team

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What the 975994 is? You are missing one digit.

Simon.
DonJr.  
#5 Posted : Tuesday, June 11, 2013 4:33:04 PM(UTC)
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DonJr.

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Sorry, the part number is 9759944. I believe it is a thermostat, fix.
Simon / APP Team  
#6 Posted : Wednesday, June 12, 2013 9:03:04 AM(UTC)
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Simon / APP Team

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Posts: 5,556

Hi.

This 9759944 thermostat is normally open and close on the temperature rise to turn on the cooling fan. If the cooling fan is turning on without any problem, then this thermostat is good.

Simon.
DonJr.  
#7 Posted : Thursday, June 13, 2013 1:19:46 PM(UTC)
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DonJr.

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Posts: 4

Simon,
Thank you so much. I put the new thermal fuse in this evening and the oven is working! Thank you and have a great night.
Simon / APP Team  
#8 Posted : Thursday, June 13, 2013 1:29:02 PM(UTC)
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Simon / APP Team

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Posts: 5,556

You are very welcome.

Simon.
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