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error EE214 and M214

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My Jenn-Air dual fuel range gives me an error code EE214 and M214.I orderd the control board from appliancepartspros.com and

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Old 05-16-2013, 06:01 PM
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Default error EE214 and M214
Model Number: JDS8850BDS   Brand: Jenn-Air   Age: 1 - 5 years   

Appliance Parts from AppliancePartPros.com


My Jenn-Air dual fuel range gives me an error code EE214 and M214.I orderd the control board from appliancepartspros.com and replaced it.The new control board gives me the same error code.The touch pad does not work at all,it only displays the clock but it can't be set.what else can it be?


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  #2 (permalink)  
Old 05-17-2013, 10:03 AM
Joe / APP Team's Avatar
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Default

Quote:
Originally Posted by ko99 View Post
My Jenn-Air dual fuel range gives me an error code EE214 and M214.I orderd the control board from appliancepartspros.com and replaced it.The new control board gives me the same error code.The touch pad does not work at all,it only displays the clock but it can't be set.what else can it be?
KO99, EE214 and M214, are not error codes for your range. They're engineering program modes when the control is manufactured. You do have four digit error codes (1c2c,3d41,9d11,etc.)

Your issue is more likely a faulty membrane switch or ribbon from the control panel

Part number: AP4363991

Part number: AP4363991


to the ERC/Clock, since you can't program the range control.
You'll need to contact the APP Customer Service Team )1-877-477-7278) to verify availability and order the assembly if you choose.
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