[Ghosthunter123]

Hello!

My first time on the forum, just wondering if the experts could help me diagnose / suggest solutions one of my problems

The majority of the buttons on the control panel of my electric range suddenly does not work. More specifically, the stove top works fine, it's just the oven control panel.

Clock still displays, and if I can press "Clock" to edit it (but none of the number buttons work). I can start "Broil", but the "Bake" button doesn't work.

Really appreciate any help and response!

[denman]

I cannot find any info on the given model number.
Please check it.
Find your model number - AppliancePartsPros.com

[Ghosthunter123]

Thanks for the link to help find the model number! This is my model number: W101141731A

[denman]

Sorry but I still cannot find any info on this unit.
Tried at AppliancePartsPros and the Whirlpool site.

If the unit uses a separate control panel (keypad) and control board (timer/clock) you may want to try the following.

Unplug the unit
Open it up
Remove the ribbon cable from the keypad to the control board at the control board.
Clean the edge connector. Use electronics contact cleaner or isopropyl alcohol.
If it is the type where there is not a connector just the insulation is removed, it can be cleaned with a pencil eraser. Do not use an ink eraser as it is too abrasive.
Check the tracks in the ribbon cable for hairline cracks. A magnifying glass helps here.
Would not hurt to clean the connector on the board. Use electronics contact cleaner or isopropyl alcohol and a tooth brush. Be gentle and do not reconnect till all the solvent evaporates.
Reconnect everything and give it a try.


If the unit has the keypad and timer as one peice then it is probably
the timer. You may also need an overlay as they are usually glued to the timer and can be difficult to get off/