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GE downdraft vent won't raise & motor continues to run

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Oven Repair (including Ranges and Cooktops)

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I turned off the unit using the selector switch and then attempted to lower it. After about a second the

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Old 02-20-2013, 01:00 PM
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Default GE downdraft vent won't raise & motor continues to run
Model Number: ZVB36SHSS   Brand: GE   Age: 1 - 5 years   

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I turned off the unit using the selector switch and then attempted to lower it. After about a second the gear seemed to disengage and the unit fell the remainder of thee way into it's hole. Now if I plug it in, the motor continues to run and won't raise. Do I need a new motor? Gear? Or is possible that the gear just needs to be manually re-engaged?


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