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Model Number: Bertazzonni X365ggvx Brand: -other- Age: 5 - 10 years
I have a Bertazzoni model X365GGVX oven/stove. I have searched the forum and, though I've seen similar problems, I don't see exactly the same thing as I'm experiencing, so I'm posting this. Thanks in advance for any help you may be able to offer.
My gas oven uses an electrical ignitor/spark to ignite the gas, for the broiler and for the oven. The proper procedure is to (1) leave the door ajar, (2) turn the knob to start the gas flow (for either the broiler, top, or the oven, bottom), (3) depress the button to initiate the ignitor/spark, and (4) after the gas ignites, hold the ignitor/spark for 10 seconds. After this, you can release the ignitor/spark and the broiler or oven will remain lit. Though a pain, this has always worked. Now, though, the oven portion will light this way but will not remain lit. The broiler will light and remain lit. From this, I presume that the gas flow is fine, since the broiler works and the oven will also ignite fine and appears to have full gas flow. Also, the ignitor/spark is working for the broiler and oven too. But, the oven will not remain lit, whereas the broiler will. The odd thing is that I discovered that if I first light the broiler and let it burn for 10 seconds or so, I can then successfully light the oven and it WILL remain lit. So, it CAN work, but it won't work if I try to light the oven first. Ideas? Ads By Google Related Models |
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Some more info: though I'm able to start the oven using the method mentioned (light the broiler, turn it off, light the oven), I just discovered that the oven does not stay lit this way. It goes out after about 30 seconds. By contrast, the broiler will light and stay lit.
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Unfortunately we do not have access to any technical information for this product.
Gene.
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Absent the specific technical info for this particular product, does anyone have any ideas as to what the issues might be? Thermocouple, for example? Something else? Does this problem (oven burner will not remain lit) typically result from the failure of some specific part?
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@bobinca - I have the exact same issue you describe - including being able to light the broiler ok - and the oven lighting if the broiler is lit first - but then goes out 20 seconds later.
Did you have yours serviced - and/or discover what the issue was? Out started doing this last night - so can't call for service until Monday. Thanks |
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