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'ELITE' gas range model

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Oven Repair (including Ranges and Cooktops)

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Hi All....looking for some wisdom & a solution here. Am puzzled that my (less than 3yrs old oven) will occasionally

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Old 01-23-2013, 08:52 PM
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Unhappy 'ELITE' gas range model
Model Number: 970-3393   Brand: Kenmore   Age: 1 - 5 years   

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Hi All....looking for some wisdom & a solution here.
Am puzzled that my (less than 3yrs old oven) will occasionally not heat.
Here's what happens:
(Default oven temp for 'Bake' is 350'.) Press 'Bake';default temp appears on the display; press 'Start'; oven appears to start heating. No indication anything is amiss until..I notice the gas smell (not strong, as in a leak...just there) and oven temperature never reaches the 350'. No error codes on the display, NOTHING. I can see something lighted at the bottom of the oven (?pilot light), but whatever is lit, is insufficient to heat oven properly. (Max. temp it reaches is... say 225' or 178' or some other inadequate degree.)

Despite the lack of error codes, I've learned that this isn't conducive to baking that time , so I turn it all off, and re-do everything....still nada! Sometimes if I get disgusted and leave it for a few hours, or days, it'll start up as it is intended to do. There seems to be no rhyme nor reason to when it wants to act up! I've never used the self-clean cycle; the appliance has not been abused; was bought brand new, less than 3 yrs ago, and used ONLY by myself.
So....NO reason why it should act up. BTW, the range top (4 burners) still functions properly ( for now??)


HELP?!? PLEASE?????


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Old 01-24-2013, 12:41 PM
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Hi.

We need a complete model number to provide you with the right parts.

Simon.
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Old 01-24-2013, 07:24 PM
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Quote:
Originally Posted by Simon / APP Team View Post
Hi.

We need a complete model number to provide you with the right parts.

Simon.
Thanks for the speedy response. Sorry for the lack of sufficient info..on further searching of the warming drawer found this:
Model 970-339385
Ser:VF01355081

Does that help at all?
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Old 01-25-2013, 09:39 AM
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Hi.

Still missing two more digits in the model number.
From what you have described most likely it's a bad ignitor, but I need a complete model number.

Simon.
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Old 01-27-2013, 10:11 PM
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Quote:
Originally Posted by Simon / APP Team View Post
Hi.

Still missing two more digits in the model number.
From what you have described most likely it's a bad ignitor, but I need a complete model number.

Simon.
Sorry, but that's the whole of any number I've found on the actual range and also on the documentation I received when it was purchased.
If it IS a 'bad ignitor' as you wondered, can you give me a ball park amount it's likely to cost me? Not looking for anything exact, just a ball park range will do.

Thanks a lot!
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Old 01-28-2013, 11:31 AM
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Hi.

The ignitor may cost from $45 to $80 +tax and s/h.

Simon.
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Old 01-28-2013, 11:55 AM
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Hello again.

Check if this ignitor looks like one you have in there

Part number: 316489404

Part number: 316489404


Simon.
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Old 01-28-2013, 12:48 PM
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Quote:
Originally Posted by Simon / APP Team View Post
Hello again.

Check if this ignitor looks like one you have in there

Part number: 316489404

Part number: 316489404


Simon.
Thx Simon, but I'm not comfortable pulling out the range to look for ANY parts. I'm a 'fraidy-cat' when it comes to natural gas. (My dear husband has already cut thru a gas line outside once! ;-) Thanks for the ball park figure. I'll bear that in mind when I call the service guy.
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Old 01-28-2013, 02:31 PM
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You are welcome.

Simon.
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