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GE Series JB710 range Broiler Element bad--but is there more?

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While using the stovetop and theoven, I suddenly heard a pop from my GE JB710 series self-cleaning electricrange. The lights

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Old 01-05-2013, 08:30 AM
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Default GE Series JB710 range Broiler Element bad--but is there more?
Model Number: JB710S0K3SS   Brand: GE   Age: Less than 1 year   

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While using the stovetop and theoven, I suddenly heard a pop from my GE JB710 series self-cleaning electricrange. The lights in the kitchen flickered so I went to the control panel tocheck to see if any of the breakers had tripped---nothing had. The aftermath:
  • The stovetop, the bake element and the broil element do not work
  • The clock and oven light do still work
  • When you turn the power knobs on for the stovetop, the red "in use" light comes on but there is no heat. Same thing when you press the oven and broiler buttons.
Here is what I have done so far:
  • Slowly flipped the 240V breaker for the range on and off several times
  • Checked both the bake and broiler elements for pitting/damage - none found.
  • Removed the back cover and inspected for faulty wiring/damage. This is where I found my first clue--the insulation around the wiring for the broiler element is burned. Please see picture. No other damage found.



I am going to order a new broilerelement, but here is my question. Given that the bake element and stovetoparen't working, what else do you think may be wrong? I am a novice and couldreally use some help. Too broke to buy new range!!!!


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  #2 (permalink)  
Old 01-08-2013, 07:02 AM
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Do you think the control panel (in the stove) went out too?

Last edited by Shauna B : 01-08-2013 at 07:29 AM.
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