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Model Number: HES245U/2 Brand: Bosch Age: 1 - 5 years
My Bosch cooktop stopped working. We were in the middle of cooking and the display started flashing E r 22. It is a model HES245U with the mTwist dial. About a month ago, the burner sizing selector stopped responding. I can't find what the code Er 22 indicates anywhere. Does anyone know and is this something that can easily be repaired on a DIY basis. Thanks for your assistance.
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Hello,
The error code you posted is not listed anywhere. There is the error code "Error" for the oven which means oven overheating. If that's true then the problem is a bad oven power relay board. This part has been discontinued. Bosch probably replaced it with a different part but I was not able to find the correct part number. You can talk to APP CSR and they will help you to locate the correct part. Gene.
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Thanks Gene. I spoke to Bosch customer service and was told that the error indicates that the stove is not able to sense the touch pad. I had tried their suggestion of turning off the circuit breaker for 30 minutes to reset the stove, but the error recurred. Looks like I need to have someone our to the house.
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This is probably the best decision in such situation. Especially when you deal with such sophisticated appliance. Keep us posted.
Gene.
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Appliance Repair Expert in Orange County, California. Order Appliance Parts with 365-Day Hassle Free Return Policy - AppliancePartsPros.com |
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