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Bosch Glass Cooktop Er22

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Oven Repair (including Ranges and Cooktops)

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My Bosch cooktop stopped working. We were in the middle of cooking and the display started flashing E r 22.

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  #1 (permalink)  
Old 12-09-2012, 03:12 PM
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Default Bosch Glass Cooktop Er22
Model Number: HES245U/2   Brand: Bosch   Age: 1 - 5 years   

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My Bosch cooktop stopped working. We were in the middle of cooking and the display started flashing E r 22. It is a model HES245U with the mTwist dial. About a month ago, the burner sizing selector stopped responding. I can't find what the code Er 22 indicates anywhere. Does anyone know and is this something that can easily be repaired on a DIY basis. Thanks for your assistance.


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  #2 (permalink)  
Old 12-10-2012, 03:22 PM
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Hello,

The error code you posted is not listed anywhere. There is the error code "Error" for the oven which means oven overheating. If that's true then the problem is a bad oven power relay board.

This part has been discontinued. Bosch probably replaced it with a different part but I was not able to find the correct part number. You can talk to APP CSR and they will help you to locate the correct part.

Gene.
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Old 12-11-2012, 08:42 AM
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Thanks Gene. I spoke to Bosch customer service and was told that the error indicates that the stove is not able to sense the touch pad. I had tried their suggestion of turning off the circuit breaker for 30 minutes to reset the stove, but the error recurred. Looks like I need to have someone our to the house.
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Old 12-11-2012, 03:07 PM
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This is probably the best decision in such situation. Especially when you deal with such sophisticated appliance. Keep us posted.

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