Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

New Topic Post Reply
Options
Go to last post Go to first unread
andrewdelaware  
#1 Posted : Wednesday, November 28, 2012 6:16:06 AM(UTC)
Quote
andrewdelaware

Rank: Member

Groups: Registered
Joined: 11/28/2012(UTC)
Posts: 3

I have this Jenn Air range, stopped working suddenly. The burners still work, but the control pad does not work (no beeps) and the display is blank, thus the oven won't work as well. Repair guy says it needs a new control pad. My question is, will a bad control pad cause the display to be off as well? I see the control pad is a seperate part than the control board that has the display with it. I am thinking of ordering a new control pad myself but do not want to waste the money if the control board is toast also.
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
denman  
#2 Posted : Thursday, November 29, 2012 2:23:43 AM(UTC)
Quote
denman

Rank: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Thanks: 1 times
Was thanked: 11 time(s) in 11 post(s)
Here are your parts
http://www.appliancepartspros.c...ch.aspx?model=JES9800AAW

I would check the power first.
Could be that you have lost Neutral.
Try flipping the breaker off/on slowly a couple times. Sometimes you can loose half the line without actually tripping the breaker.
Check the voltage at the plug
L1 to L2 should be 240 volts
L1 to Neutral and L2 to Neutral, both should be 120 volts.
If OK
Unplug the unit and check the wires at the terminal strip in the machine to make sure none are loose or burned out
If OK
Check the power at the terminal strip.
Do this with the heater off and on.
[COLOR="Red"]Be careful as 240 volts is lethal !!![/COLOR]

If power is OK then I agree with you that it is more likely that the control board/clock (item 5 in the Control Panel section) is toast.
THIS FORUM IS DEAD!!!!!!!
Quick Reply Show Quick Reply
Users browsing this topic
New Topic Post Reply
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.