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Jenn Air Dual Fuel Downdraft Range Error Code EE-214 M-214

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Oven Repair (including Ranges and Cooktops)

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After a power surge a few weeks ago (apparently caused by a log truck taking out the power lines), my

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  #1 (permalink)  
Old 11-12-2012, 04:20 PM
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Default Jenn Air Dual Fuel Downdraft Range Error Code EE-214 M-214
Model Number: JDS9860BD   Brand: Jenn-Air   Age: 1 - 5 years   

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After a power surge a few weeks ago (apparently caused by a log truck taking out the power lines), my range gave a weird error code: EE-214 M-214.

Pushing cancel cleared the code and it seemed to work fine until I cooked a roast the other day. I wanted 15 minutes of high heat (500) but when I went to turn it down, the bottom few buttons on the left side of the control panel would not work - "Other Options, Rapid Preheat, Clean, Convect, etc."

I reset it by throwing the breaker. The buttons worked again until a few hours later when the oven was completely cool - then the same buttons didn't work. I needed to proof some bread and thankfully programmed that into my presets - a button that did work. When the oven was warmed up a bit the buttons worked again. This morning they did not work when the oven was cold again.

Thoughts? Diagrams for how to check the connections between buttons and the ccontrol panel circuit? Which parts might need replacing? I have some circuits background and an multimeter if that would be helpful.

Thanks in advance - I need a working oven to feed my family especially with holidays drawing near.

Tanya


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  #2 (permalink)  
Old 11-13-2012, 05:48 PM
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Hi Tanya,

The problem can be a bad control panel (more likely) or a bad control board.

The instructions on how to check the key pad you can find in the attached tech sheet (pages 5 & 6). If you'll need the correct part numbers, post the end of the model number.

Gene.
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