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Thermador PRG364GLUS no spark no gas

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The two left burner has no spark or gas when turn on, the grillde and two right burner works fine.

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Old 10-23-2012, 06:50 PM
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Default Thermador PRG364GLUS no spark no gas
Model Number: PRG364GLUD   Brand: Thermador   Age: 5 - 10 years   

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The two left burner has no spark or gas when turn on, the grillde and two right burner works fine. Is this a simple fix or should I call a appliance repair company?


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  #2 (permalink)  
Old 10-24-2012, 05:44 PM
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Quote:
Originally Posted by Thermahell View Post
...Is this a simple fix or should I call a appliance repair company?...
You have to have a simple multimeter and know how to use it. The following article on our forum will explain in detail how to run a continuity test using either an analog meter or a digital meter - How To Check Continuity With Ohmmeter

Let us know when you will be ready.

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Old 10-24-2012, 05:49 PM
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Quote:
Originally Posted by Gene View Post
You have to have a simple multimeter and know how to use it. The following article on our forum will explain in detail how to run a continuity test using either an analog meter or a digital meter - How To Check Continuity With Ohmmeter

Let us know when you will be ready.

Gene.
I have a fluke digital multimeter and do know how to use it. But have never repaired appliance.
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Old 10-24-2012, 07:56 PM
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Quote:
Originally Posted by Thermahell View Post
I have a fluke digital multimeter and do know how to use it. But have never repaired appliance.
Very good! Let's moving. Perform the troubleshooting as described in the attached file and post the results.

Here are the breakdown diagrams and Parts for Thermador PRG364GLUS Range - AppliancePartsPros.com

Gene.
Attached Files
File Type: doc XLO burners troubleshooting.doc (267.0 KB, 25 views)
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Old 10-28-2012, 10:11 AM
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Quote:
Originally Posted by Gene View Post
Very good! Let's moving. Perform the troubleshooting as described in the attached file and post the results.

Here are the breakdown diagrams and Parts for Thermador PRG364GLUS Range - AppliancePartsPros.com

Gene.
Well did the test, Im not getting the voltage that I should be getting. I decided to jump the 120v to the 3rd pin from the left of the potentimeter and the burner lit right up. So Im assuming my SMC is bad, when I went to the order page I see that there are 2 to choose from. Which one am I suppose to order?
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Old 10-29-2012, 03:53 PM
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Which part did you call "SMC"?

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Old 10-31-2012, 07:05 PM
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Sorry, I meant simmer control module. I see two to choose from and don't know which one to order for my stove.
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Old 11-01-2012, 02:10 PM
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I would recommend to order the simmer control kit which contains of the simmer control module and 2 potentiometers.

- The simmer control kit Part number: 497234

Part number: 497234

Gene.
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