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Dave Stanfield  
#1 Posted : Sunday, September 23, 2012 3:04:15 PM(UTC)
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Dave Stanfield

Rank: Member

Groups: Registered
Joined: 9/23/2012(UTC)
Posts: 1

When you turn either of the 2 burners on the red light comes on but the burners do not get hot. Also when you turn on the grill top the fan and light comes on but again it does not get hot. I have checked and reset the breaker but it still does not work. I am thinking it has to be something that can be fixed because they all went out at the same time.
Dave
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Gene  
#2 Posted : Monday, September 24, 2012 1:59:04 PM(UTC)
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Gene

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Joined: 7/19/2007(UTC)
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Hi Dave,

Pull out the coil module and the grille module. Turn the switches on and measure the voltage between the far left and the far right terminals at the receptacle blocks. Do the same test between the middle terminals and post the results.

Here are the breakdown diagrams and Replacement parts for Whirlpool RC8720EDB0 30" ELECTRIC DOWNDRAFT COOKTOP | AppliancePartsPros.com

Gene.
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