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Oven Repair (including Ranges and Cooktops)

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Hi Simon. Yes I have the correct voltage going to the bake element and it's new but won't heat up.

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Old 09-14-2012, 06:50 AM
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Hi Simon. Yes I have the correct voltage going to the bake element and it's new but won't heat up. When you set it to bake the broil element comes on. Is there a way to make it show previous codes? She hasn't used it in 2 years and thinks it gave f5. I've checked all connections and wires and nothing is outta the ordinary. Took bake element out and checked continuity which was fine. Sve47500w is the model.

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Old 09-14-2012, 06:07 PM
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Michaelminor and Gene,

Our techs help out many people with a large range of experience. When he asked you to explain how you tested the power it wasn't an insult or questioning your skills. Gene has many years of experience but he needs to understand what you did and how you did it. Your answer did not help. You should have explained what you did, something like this: Gene, I tested the bake element at each terminal to ground and got 125v, then I tested across those two terminals and got the required 240v. Is this how you did it? If you tested across the 2 terminals and got 125v, then Gene would have known how you tested and he could have determined that you didn't have the 240v total voltage required and that could be the cause of the element only getting warm, because it is on half power.

If you had 240v at the element and it wouldn't heat fully then that would indicate a bad element, like Simon said.

An f5 code it this: Watchdog and hardware conflictReplace clock (ERC).

The ERC is the clock and is usually what controls the oven.

Here is the clock for the model number you supplied. Part number: AP4088560

Part number:  AP4088560


In your last post you said something about the bake element coming on when you turned on the broil element, is the the case? If thats happening Im sure Gene and Simon can help if you explain it to them!

You also have a relay board I believe this has the bake and broil relays on it. Part number: AP4010045

Part number:  AP4010045


Our techs do their best to understand and help but we are on a forum and sometimes that means taking the time to explain in detail what you did so the tech can understand and make a diagnosis.

I am sorry there was some misunderstanding in this thread, we do our best to provide the best help possible. If there is anything I or anyone at AppliancePartsPros.com can do to help you fix the appliance please let us know.
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Old 09-17-2012, 12:39 PM
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No biggy. I figured it out myself. None of the people I work with had any trouble understanding how I described my problem or how I checked it. I've read many post that had much less detail with answers to their problem. How do you think I checked for voltage? Don't assume everyone that has a question is a housewife or has no electrical background. I don't claim to know everything or I wouldn't have chose help on line. Like I said I don't work on these type of ovens so I thought it may be quicker asking someone who does. Not a big deal, I fixed it. Thanks.
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Old 09-17-2012, 01:31 PM
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Awesome Im glad you got it fixed! Out of curiosity and for the people who may read this later, what was the problem and solution?
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Old 09-17-2012, 02:16 PM
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It's the clock
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Old 09-17-2012, 02:22 PM
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The discolored spot on the downdraft board is what threw me. Didn't want to spend $ on a part we didn't need. There's not much that's cheap on these ovens. She's happy and fixed a great meatloaf for the first time in two years last night. Now I can fix everything else her ex neglected! Lol!
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Old 09-19-2012, 11:39 AM
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Thanks for the update! Sounds like you may be a busy man for a while.
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