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One gas burner won't stay lit on low

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I just bought this house and the GE JGB928 gas range works great except one burner, left front, runs fine

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Old 09-01-2012, 09:00 AM
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Default One gas burner won't stay lit on low
Model Number: JGB928   Brand: GE   Age: 1 - 5 years   

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I just bought this house and the GE JGB928 gas range works great except one burner, left front, runs fine until I turn it to low and it goes out. This is my first gas stove, but I have been handy on all types of other appliances. Is there someting that may be clogged. The book states it is a sealed burner unit.


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  #2 (permalink)  
Old 11-30-2012, 07:28 AM
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Does anybody have a solution?
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Old 11-30-2012, 04:26 PM
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Hi.

Remove the burner cap and burner had. Locate the burner orifice inside the opening and clean it using the needle or wire.
If that doesn't help - replace the burner valve #15 l/f on diagram.

Here are the breakdown diagrams and Gas & Burner parts for GE JGB928BEK1BB - AppliancePartsPros.com

Post the results.

Simon.

P.S. Check if the actual model number is the same as the one on the diagram.
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Last edited by Simon / APP Team : 11-30-2012 at 04:30 PM.
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Old 12-03-2012, 08:20 AM
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Simon,
Thanks for the reply. I got the burner to work using a small wire. I did the same for all of my other burners just in case. I have a minor problem with my left front burner, it sometimes goes lower on #2 than on low, and occasionally goes out.
I have model JGB928SEL1SS and it shows three valve burners WB21K10044 through 46 and a Hi Cap. (out of stock). If I decide to replace this gas burner, which one is the left front (Large Head).
Also, how do I get to the valve burner? There are two screws that appear to hold down the burner base but it also seems to be held down by the ignitor. Do these bases need to be removed or does the Cook top just lift up? Once I get to the valve burner is it a simple swap out?

Thanks,

Ken
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Old 12-03-2012, 11:45 AM
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Hi.

Is it small, medium or large burner?

To replace it remove all 4 burners by taking out 2 screws from each burner base and pulling it up.Then lift the top.The valve is held by one 1/4 or 5/16 screw.
Don't forget to turn the power and gas off.

Simon.
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Last edited by Simon / APP Team : 12-03-2012 at 11:48 AM.
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Old 12-03-2012, 04:05 PM
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According to the manual it is the large burner, left front. Not the Extra Large, right front.
I tried to remove this burner base by removing the two screws, but the igniter seems to try to hold the burner base down, like it all is one unit. How do I release the igniter and what about the wire(s) to the igniter?

If I have to order the burner valve, how long would it take to get the correct one in stock?

Thanks,

Ken
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Old 12-04-2012, 02:02 PM
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Hi.

Here is your valve Part number: WB21K10045

Part number: WB21K10045


Please contact our customer service for the delivery date.

Simon.
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Old 12-04-2012, 04:32 PM
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Simon,
Thanks for the help and info. I still have one question: when I take out the two screws, the igniter still seems to hold the burner base down. What do I need to do to get the burner base to release, or do I need to?

The burner parts are listed as WB...44 at 5000, WB... 45 at 9500 and WB...46 at 13000 plus a high capacity which I do not know the BTU's. Is the 44 right rear, 45 left rear, 46 left front (my problem burner? Or do I have these wrong?
Thanks,
Ken

Last edited by knwollen : 12-04-2012 at 05:09 PM.
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Old 12-04-2012, 09:41 PM
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Hi.

You are right the 13000btu is the one you need.Sorry I was misled by 1300 number (one zero is missing).

The burner valve p/n WB21K10046.

Use the putty knife to ease off the base.

Simon.
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Old 12-05-2012, 07:07 AM
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Simon,
thanks for all of the help. If I have future problems with the burner(S) I feel like I can now deal with them.
Thanks,
Ken
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