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Jenn Air upper broiler not working

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Oven Repair (including Ranges and Cooktops)

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The upper oven broiler element will not heat up. The setting works fine, fan comes on but the element does

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  #1 (permalink)  
Old 08-14-2012, 04:29 PM
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Default Jenn Air upper broiler not working
Model Number: ww27430b   Brand: Jenn-Air   Age: More than 10 years   

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The upper oven broiler element will not heat up. The setting works fine, fan comes on but the element does not heat. I exchanged it with the one in the lower oven and the element is not the problem. Any suggestions on what to investigate next?


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  #2 (permalink)  
Old 08-14-2012, 05:28 PM
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If the Bake element works but the Broil does not then, most likely, the problem is a bad main relay board on the right side in the control compartment.

- The relay board Part number: 74006612

Part number: 74006612



Here are the breakdown diagrams and Replacement parts for Jenn-Air WW27430B WALLOVEN- S/C ELE | AppliancePartsPros.com

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Old 08-14-2012, 06:30 PM
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Quote:
Originally Posted by Gene View Post
If the Bake element works but the Broil does not then, most likely, the problem is a bad main relay board on the right side in the control compartment.

- The relay board Part number: 74006612

Part number: 74006612



Here are the breakdown diagrams and Replacement parts for Jenn-Air WW27430B WALLOVEN- S/C ELE | AppliancePartsPros.com

Gene.
Gene, Thanks for the prompt response. One more question, is there a method to test this board or is it just a replace and see item?
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Old 08-15-2012, 01:10 PM
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Default upper oven stays on oll the time

Quote:
Originally Posted by Gene View Post
If the Bake element works but the Broil does not then, most likely, the problem is a bad main relay board on the right side in the control compartment.

- The relay board Part number: 74006612

Part number: 74006612



Here are the breakdown diagrams and Replacement parts for Jenn-Air WW27430B WALLOVEN- S/C ELE | AppliancePartsPros.com

Gene.
My upper oven (upper burner only) stays on all the time after replacing my lower unit control board. It has never done this before. Suggestions.
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Old 08-15-2012, 02:51 PM
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Quote:
Originally Posted by fgo2 View Post
Gene, Thanks for the prompt response. One more question, is there a method to test this board or is it just a replace and see item?
The only thing which can cause it besides the relay board is a broken wire between the relay board and the heating element.

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Old 08-15-2012, 02:53 PM
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Quote:
Originally Posted by dmeekins View Post
My upper oven (upper burner only) stays on all the time after replacing my lower unit control board. It has never done this before. Suggestions.
What is the complete model number of the oven and the part number of the new control board?

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Old 10-08-2012, 05:47 AM
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Quote:
Originally Posted by Gene View Post
The only thing which can cause it besides the relay board is a broken wire between the relay board and the heating element.

Gene.
Gene,

Finally getting around to ordering the replace the circuit board you recommended. Would it be prudent to order a thermostat at the same time considering I will have the oven out of the wall?

Thanks Frank
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Old 10-08-2012, 03:44 PM
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Frank,

Which thermostat did you mean? Why this part become questionable?

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  #9 (permalink)  
Old 10-09-2012, 10:08 AM
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I am just thinking an older oven, older thermostat denegrating with time; when I am pulling out the unit to replace the board would it be best pratices to simply replace the thermostat on the upper oven. Perhaps I am being slightly anal.

Thanks for your input
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Old 10-09-2012, 02:05 PM
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I don't think you have to do it at this time.

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