[heerapapa]

I have a SPECTRA electric stove, Model No. “J BP24B0B4WH”Serial No. “ RD191919Q”. I was cooking dessert on one of the large coil, in thefront burner. I had it on for may be 10 minutes at medium (5-6) heat and then Ihad just turned it up to high (9-up). Within couple minutes I heard a loud burst and saw flames and some black metal stuff/powder mixed in with the milk I had used for cooking. The dessert mix was all over the kitchen. I managed to move the pot onto another unused burner. The coil was so hot it was yellow-orangeburning bright, I was sure it had melted. I managed to reach across and switchthe burner off and the burning coil went out. The coil had burned out at the end and the pot had a hole in it! Anyway, after cleaningthe mess, I got a replacement coil. I tried to switch the stove on but it would not work. The red light is on to indicate the stove is on but the coils stay cold. The oven does not work either. I had no issues with this unit before. The clock and oven light seem to work when I switch the stove on, but go off when I shut the stove off. I checked the breaker and its fine. the wires behind the unit also seem fine. The unit seem to have power but I m not sure what’s burned out now! Help..

[denman]

I cannot find any tech info on this unit.

But it does sound like it is a power problem.
All the elements require 240 volts and it sounds like you are missing this.

Try flipping the breaker off/on slowly a couple times, sometimes you can loose half the line without actually tripping the breaker.
Heating elements require both sides of the line.
If this does nothing, check the voltage at the plug
L1 to L2 should be 240 volts
L1 to Neutral and L2 to Neutral, both should be 120 volts.
If OK
Unplug the unit and check the wires at the terminal strip in the machine to make sure none are loose or burned out
If OK
Check the power at the terminal strip.
Be careful as 240 volts is lethal !!!

[heerapapa]

Ok, thank you for your reply. I will check the electral supply to the unit. At first glance I have to say the units power goes right into the wall behind it. im not sure it has a plug?? ??
Thanks again..

[denman]

Sounds like the unit is hard wired.
This was the norm years ago.
Check the power at the terminal strip at the back of the unit, usually behind a small cover plate.

Usually the wire that attaches to the stove goes all the way back to the electrical panel.

[heerapapa]

It was a power problem, and I was getting only half of it. I replaced the
fuses for the stove, and it works like a champ. (Apparently I was looking at
the wrong electrical box..( I know, I can’t believe it ).

You saved me as I was this close to getting a new stove!!

THANK YOU ..THANK YOU..THANK YOU..

[denman]

You are welcome.
I am glad to hear that you found the problem.

And thanks for getting back to us. Now when others search for a similar problem they will see what actually worked instead of just suggestions about what could be the cause.