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hello, i recently moved into a new home that has a kenmore elite gas stove. the burners all work, the

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Old 07-08-2012, 05:43 AM
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Default oven will not work
Model Number: c970-441832   Brand: Kenmore   Age: 1 - 5 years   

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hello, i recently moved into a new home that has a kenmore elite gas stove.
the burners all work, the led display works as well, but the oven won't go on. are there any fuses in this unit or some kind of reset switch? is there a way to pull any codes from this unit? there are no codes showing.
i have never had a gas appliance before so i am kind of lost. thanks in advance for any help.


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  #2 (permalink)  
Old 07-09-2012, 04:13 PM
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no one, any answers?
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Old 07-10-2012, 04:18 AM
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The C means Canada which usually means to technical data is available on line but got lucky here (I hope). This probably is why you did not get a response earlier.

It is actually a Frigidaire unit.

Here is the wiring diagram.
The oven is electrical so I would start by checking the power to the unit.
The control/ lights etc use 120 volts but the oven elements require the full 240.

Does the oven show that it is ready. If it does then it could be the oven sensor.

If unit stays in preheat (never ready) then I would look at the following.

Try flipping the breaker off/on slowly a couple times. Sometimes you can loose half the line without actually tripping the breaker.
Check the voltage at the plug
L1 to L2 should be 240 volts
L1 to Neutral and L2 to Neutral, both should be 120 volts.
If OK
Unplug the unit and check the wires at the terminal strip in the machine to make sure none are loose or burned out
If OK
Check the power at the terminal strip.
Do this with the heater off and on.
Be careful as 240 volts is lethal !!!

Next would be thermal circuit breaker. Below is a picture of what it probably looks like. Not so lucky here as I cannot find a parts breakdown for the unit so I do not know where it is located. Usually they are attached to the back/outside of the oven cavity.
It should be 0 ohms.

Part number: AP3211049

Part number: AP3211049
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Old 07-10-2012, 04:49 AM
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hi, there is only an upper ellement, with a fan in the oven chamber, i suspect that there is a burner in an under panel under the oven. all of the led shows ready but the only functions that work are clock, bread warmer, the fan works as well no clean cycle or preheat functions
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Old 07-10-2012, 05:40 AM
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Not sure what you mean by "all of the led shows ready".
Most ovens have some indication of when the oven is up to set temperature, is that what you mean?

May be a preheat light that turns off or a ready light that turns on.
I cannot find an operators manual for the unit so do not know what the above should be.

If the unit thinks it is ready (at set point) then the elements will not come on.
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Old 07-10-2012, 01:42 PM
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sorry, what i mean is the display pad displays that the bake cycle will go on but the temp never rises from 100 degrees, nothing heats up. the same is true for the broil cycle and the preheat cycle and the convection none will heat up.

Last edited by rough : 07-10-2012 at 01:45 PM. Reason: change a word
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Old 07-10-2012, 06:10 PM
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OK, then my earlier post is still OK.
Check the power first and then thermal circuit breaker next.

If the unit stropped after a self clean cycle then odds are the thermal circuit breaker popped.

If it is open (infinite ohms) it would be a good idea to get an oven thermometer so you can monitor the actual oven temperature. A bad oven sensor can cause the oven to over heat and blow the thermal breaker.
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Old 07-11-2012, 04:27 AM
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ok, i will try the thermal breaker, so i would not have guessed that this breaker would stop all functions in the oven i will let you know after i get it in thank you for your help!!!
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Old 07-11-2012, 04:41 AM
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Sorry about that but I neglected to add the link to the wiring diagram in my earlier post, so here it is.
http://manuals.frigidaire.com/prodin.../318271976.pdf

As you can see the thermal breaker is wired in series with the bake, broil and the convection elements.
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Old 07-11-2012, 01:25 PM
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well denman, you won't believe it. i took the rear panel off of my stove and the thermal breaker was right there so i got my meter out and set it to ohms and surprise no reading so i then got myflashlight out to see what the part number was and there i saw it a reset button, what luck. i reset it and put the panel back on, pushed broil and the elements got hot. thank you very much for saving me alot of time and money. talk to you again chris
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