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Joined: 7/3/2012(UTC) Posts: 5
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I have a Whirlpool double oven, model #RBD275PDT14. A couple weeks ago, our breaker was turned off for our seasonal service of our heat pump/ac. When the breaker was turned back on, the double oven did not work except for the interior light. PF flashed momentarily, three beeps sounded, then nothing. We had a local mom and pop shop come in, they replaced the control board, I think it's called. It is the panel behind the front piece, that attaches to the piece with the ribbon thing. (I'm sure that's not the technical term! :) That did not fix it. There is an error code of E1, F2. I looked online and think that meant a loose connection. We unplugged and replugged it, turned off the breaker and turned it back on, still nothing. PF flashed briefly, then the error codes returned. I had tried holding the cancel button for 5 seconds, but no response. Can you tell me what to try next and what the cost for the part(s) would be? Thank you.
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Rank: Advanced Member
Groups: APP Team
Joined: 2/12/2012(UTC) Posts: 5,556
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Rank: Member
Groups: Registered
Joined: 7/3/2012(UTC) Posts: 5
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Hi, Simon. Thanks for the quick response. We did take the front panel-that's the control panel, right? off and unplugged and replugged the flex ribbon connector and that did not fix it. It was a little difficult to seat in, how can you tell if you've got it all the way inserted? So if I understand correctly, the control panel should have been replaced first, then if that didn't fix it, THEN the control board should have been replaced next? I wish I had found this forum before! :)
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Rank: Member
Groups: Registered
Joined: 7/3/2012(UTC) Posts: 5
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Is the control panel difficult to install? Is this something that we can do? Can you give me a quick rundown on how to do it? I appreciate your help, thanks.
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Rank: Advanced Member
Groups: APP Team
Joined: 2/12/2012(UTC) Posts: 5,556
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Hi.
If you already removed the control panel then all you need to do is take off the control board and reinstall it on the new control panel.
Simon.
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Rank: Member
Groups: Registered
Joined: 7/3/2012(UTC) Posts: 5
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Simon, I appreciate your help very much. I will be ordering the part, and I will try to remember to update with the outcome. Thanks again and have a great 4th of July.
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Rank: Advanced Member
Groups: APP Team
Joined: 2/12/2012(UTC) Posts: 5,556
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Thank you very much.
Simon.
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Rank: Member
Groups: Registered
Joined: 7/3/2012(UTC) Posts: 5
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I ordered the control panel on Thursday lunch time, it was on my front porch Friday when I got home from work. My fiance installed it, and it resolved the problem. Thanks for your excellent customer service and surprisingly quick delivery!
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Rank: Advanced Member
Groups: APP Team
Joined: 2/12/2012(UTC) Posts: 5,556
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You are very welcome.
Now you know who is the best appliance parts company in the universe.
Simon.
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