[bert156]

I ran the self cleaning oven yesterday on the oven and now the door is stuck locked. We have unplugged, waited 5 minutes and replugged it - that didn't work. We started the self cleaning oven again and let it run a few minutes then cancelled it and that didn't work.

Any other suggestions on how I can get the door open? I can't get to the back of the oven because in order to do that I'd need to remove the front panel. And to do that I'd need to open the door.

Thanks for any suggestions!!

[Simon / APP Team]

Hi.

Invent the L-shape tool and try to open the latch pushing it to the left. Sometimes it work. If not, than use thin screw driver or anything similar to release the hook. Do not forget to unplug the oven!

Here is the latch assembly Latch replacement parts for Whirlpool KEMS308GSS2 BUILT-IN OVEN, ELECTRIC W/MICROWAVE | AppliancePartsPros.com

What the control board displaying? Any massages?

Thank you.

Simon.

[TWalter]

We bent a sturdy wire coat hanger and moved it left and the door opened!
Keep trying, it took a few times before I got it.
Thank you!

[Simon / APP Team]

You are welcome.

Simon.