Discuss

Control Pad not working

 in

Oven Repair (including Ranges and Cooktops)

. "

Most of the control/touch pad on my range does not work. I don't have any error messages. On the left

..."
 
 
Register | FAQ's | New Posts | Today's Posts | Extras
Appliance Repair Forum > Appliance Repair Help > Oven Repair (including Ranges and Cooktops) » Control Pad not working

Post New Thread  Reply By reading any content on this site you agree to AppliancePartsPros.com, Inc. disclaimer and Terms of Use.
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 04-12-2012, 04:52 PM
Junior Member
 
Join Date: Apr 2012
Posts: 2
beechhilllady is on a distinguished road
Default Control Pad not working
Model Number: JES9860AAB   Brand: Jenn-Air   Age: 5 - 10 years   

Appliance Parts from AppliancePartPros.com


Most of the control/touch pad on my range does not work. I don't have any error messages. On the left side only cancel works. The clock works. on right quick preheat, stop time, meat probe, and convect roast work. the numbers that work are 1,4,5,6,7,8.9.0. I cannot bake anything unless I use convect roast and cook it at 400+ degrees. What part do I need to repair this?


Related Models
Jenn-Air JES9860AAB RANGE- S/C S/I DDRAFT ELE
Jenn-Air JES9860AAS RANGE- S/C S/I DDRAFT ELE
Jenn-Air JES9860AAW RANGE- S/C S/I DDRAFT ELE
Jenn-Air JES9860ACB RANGE- S/C S/I ELE
Jenn-Air JES9860ACS RANGE- S/C S/I ELE
Jenn-Air JES9860ACW RANGE- S/C S/I ELE
Jenn-Air JES9860BAB RANGE- S/C S/I DDRAFT ELE
Maytag JES9860BAB18 30" SLIDE-IN ELECTRIC RANGE
Jenn-Air JES9860BAS RANGE- S/C S/I DDRAFT ELE
Maytag JES9860BAS19 SLIDE-IN ELECTRIC RANGE
Jenn-Air JES9860BAW RANGE- S/C S/I DDRAFT ELE
Maytag JES9860BAW18 30" SLIDE-IN ELECTRIC RANGE
Jenn-Air JES9860BCB RANGE- S/C S/I DDRAFT ELE
Jenn-Air JES9860BCS RANGE- S/C S/I DDRAFT ELE
Jenn-Air JES9860BCW RANGE- S/C S/I DDRAFT ELE
Maytag JES9860CAB00 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9860CAS00 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9860CAS01 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9860CAW00 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9860CCB00 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9860CCS00 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9860CCS01 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9860CCW00 30" SLIDE-IN ELECTRIC RANGE
Jenn-Air JES9900BAB RANGE- S/C S/I DDRAFT ELE
Maytag JES9900BAB19 30" SLIDE-IN ELECTRIC RANGE
Jenn-Air JES9900BAF RANGE- S/C S/I DDRAFT ELE
Maytag JES9900BAF18 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9900BAF19 30" SLIDE-IN ELECTRIC RANGE
Jenn-Air JES9900BAS RANGE- S/C S/I DDRAFT ELE
Maytag JES9900BAS20 30" SLIDE-IN ELECTRIC RANGE
Jenn-Air JES9900BCB RANGE- S/C S/I DDRAFT ELE
Maytag JES9900BCB20 30" SLIDE-IN ELECTRIC RANGE
Jenn-Air JES9900BCS RANGE- S/C S/I DDRAFT ELE
Maytag JES9900BCS21 30" SLIDE-IN ELECTRIC RANGE
Jenn-Air JES9900BCW RANGE- S/C S/I DDRAFT ELE
Maytag JES9900BCW20 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9900CCB00 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9900CCS00 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9900CCS01 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9900CCW00 30" SLIDE-IN ELECTRIC RANGE
General Electric JET1050A1 Counter top microwave
General Electric JET1050Y4 Counter top microwave
General Electric JET1060A1 Counter top microwave
General Electric JET1060A2 Counter top microwave
General Electric JET107001 Counter top microwave
General Electric JET108001 Counter top microwave
General Electric JET1110Y4 Counter top microwave
General Electric JET1120A1 Counter top microwave
General Electric JET1120A2 Counter top microwave
General Electric JET114001 Counter top microwave
General Electric JET1300A1 Counter top microwave
General Electric JET200001 Counter top microwave
General Electric JET200002 Counter top microwave
General Electric JET200003 Counter top microwave
General Electric JET200004 Counter top microwave
General Electric JET202001 Counter top microwave
General Electric JET2020D1 Counter top microwave
General Electric JET2020D2 Counter top microwave
General Electric JET2020D3 Counter top microwave
General Electric JET2020D4 Counter top microwave
General Electric JET203001 Counter top microwave
General Electric JET203002 Counter top microwave
General Electric JET203003 Counter top microwave
General Electric JET204001 Counter top microwave
General Electric JET208001 Counter top microwave
General Electric JET208002 Counter top microwave
General Electric JET208003 Counter top microwave
General Electric JET209001 Counter top microwave
General Electric JET2090D1 Counter top microwave
General Electric JET2090D2 Counter top microwave
General Electric JET2090D3 Counter top microwave
General Electric JET2090D4 Counter top microwave
General Electric JET210001 Counter top microwave
General Electric JET210002 Counter top microwave
General Electric JET210003 Counter top microwave
General Electric JET210004 Counter top microwave
General Electric JET211001 Counter top microwave
General Electric JET211002 Counter top microwave
General Electric JET2110H1 Counter top microwave
General Electric JET212001 Counter top microwave
General Electric JET212002 Counter top microwave
General Electric JET2120H1 Counter top microwave
General Electric JET213001 Counter top microwave
General Electric JET213002 Counter top microwave
General Electric JET214001 Counter top microwave
General Electric JET214002 Counter top microwave
General Electric JET220001 Counter top microwave
General Electric JET220002 Counter top microwave
General Electric JET220003 Counter top microwave
General Electric JET230001 Counter top microwave
General Electric JET230002 Counter top microwave
General Electric JET235001 Counter top microwave
General Electric JET235002 Counter top microwave
General Electric JET235003 Counter top microwave
General Electric JET320001 Counter top microwave
General Electric JET322001 Counter top microwave
General Electric JET322G01 Counter top microwave
General Electric JET322H01 Counter top microwave
General Electric JET340001 Counter top microwave
General Electric JET3400D1 Counter top microwave
General Electric JET342001 Counter top microwave
General Electric JET342G01 Counter top microwave
General Electric JET342H01 Counter top microwave
General Electric JET342HV01 Counter top microwave
General Electric JET343001 Counter top microwave
General Electric JET343G01 Counter top microwave
General Electric JET343G02 Counter top microwave
General Electric JET344J01 Counter top microwave
General Electric JET344JV01 Counter top microwave
General Electric JET424001 Counter top microwave
General Electric JET890A1 Counter top microwave
Jenn-Air JEW8527AAB WALLOVEN- STD ELE
Jenn-Air JEW8527AAW WALLOVEN- STD ELE
Jenn-Air JEW8530AAB WALLOVEN- STD ELE
Jenn-Air JEW8530AAW WALLOVEN- STD ELE
Jenn-Air JEW8530ACB WALLOVEN- STD ELE
Jenn-Air JEW8530ACW WALLOVEN- STD ELE
Jenn-Air JEW8627AAB WALLOVEN- STD ELE
Jenn-Air JEW8627AAW WALLOVEN- STD ELE
Jenn-Air JEW8630AAB WALLOVEN- STD ELE
Reply With Quote
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
  #2 (permalink)  
Old 04-13-2012, 04:31 AM
Senior Expert
APP Volunteer
 
Join Date: Feb 2008
Posts: 17,404
denman is a name known to all
Default

Here are your pats
Replacement parts for Jenn-Air JES9860AAB RANGE- S/C S/I DDRAFT ELE | AppliancePartsPros.com

Here is a manual
Download JES98 Series.pdf

See the attachment for the tech sheet

Have you tried removing power from the unit for a couple minutes to see if it will reset.

The normal way to troubleshoot is to check the keypad key outputs with a meter, see the tech sheet.
So list what keys do not work and pay special attention to the tracks/wires that are common to those keys.
If they are OK replace the control board.

You may want to try the following.
Connector Cleaning / Checking
Unplug the unit
Open it up
Remove the ribbon cable from the keypad to the control board at the control board.
Clean the edge connector.
If it is the type where there is not a connector just the insulation is removed, it can be cleaned with a pencil eraser. Do not use an ink eraser as it is too abrasive.
Check the tracks in the ribbon cable for hairline cracks. A magnifying glass helps here.
Would not hurt to clean the connector on the board. Use electronics contact cleaner or isopropyl alcohol and a tooth brush. Be gentle and do not reconnect till all the solvent evaporates.
Reconnect everything and give it a try.
Attached Images
File Type: pdf JES9860.pdf (951.3 KB, 3 views)
__________________
-
Reply With Quote
  #3 (permalink)  
Old 05-02-2012, 06:52 AM
Junior Member
 
Join Date: Apr 2012
Posts: 2
beechhilllady is on a distinguished road
Default Jenn Air Control Pad

Wanted to thank you for your help. We ordered a new control pad and installed it and that solved our problem. The stove is working great. Thanks for our help.
Reply With Quote
  #4 (permalink)  
Old 05-02-2012, 06:59 AM
Senior Expert
APP Volunteer
 
Join Date: Feb 2008
Posts: 17,404
denman is a name known to all
Default

You are welcome, glad to hear you are up and running.

And thanks for getting back to us. Now when others search for a similar problem they will see what actually worked instead of just suggestions about what could be the cause.
__________________
-
Reply With Quote
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Surface Control Pad Not Working Drae Oven Repair (including Ranges and Cooktops) 0 02-04-2012 09:14 AM
Control Board not working adonalds217 Dishwasher Repair 0 09-28-2010 04:53 PM
Control Panel Not Working ecwilson Dishwasher Repair 0 01-05-2010 05:51 PM
Control Board Not Working got2bedj Oven Repair (including Ranges and Cooktops) 1 11-14-2009 06:18 PM
Control Panel NOT Working johnmou Oven Repair (including Ranges and Cooktops) 0 11-16-2008 11:14 AM



All times are GMT -7. The time now is 09:21 PM.

The content on this web site is for informational purposes only and is not intended to replace an on-site diagnosis from a qualified appliance service technician. By reading any content on this site you agree to AppliancePartsPros.com , Inc. disclaimer and Terms of Use.
Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO ©2011, Crawlability, Inc.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17