[Alina Treis]

I shattered the outer glass of the oven door. I ordered for the glass and side and bottom trim.
I got the bottom trim to fit well. The side plastic trim also fits in well, but without the glass. The glass juts out by 1/8th of an inch OVER the plastic side trim and will not go under the trim.

This does not feel right as I think the side of the trim should be net with the side of the glass so that glass is not exposed and may not shatter.

My question is whether whirlpool has the replacement glass bigger than it should be or should the trim come in front of the glass and how?
Maybe giving instructions as to the order of parts that go in.
Do I drop the sides into the slots before the glass goes in or after?

When my oven was dropped off, I did not get the door removal pins. How do I get them?

Would a technician be able to correct this?

[trimmerlin]

I have the same problem. Any idea anyone or AppliancePartsPros?

[trimmerlin]

I have the same problem. How did you get it fixed. I got the parts from AppliancePartsPros and sitting in basement. Can you help me with this one?

[MrSean]

Hello,

I removed the outer glass to clean the back side of it, but now I cannot get it to fit back in place. It overlaps as the original poster mentioned and I do not want to force anything in fear of breaking the glass.

Help would be greatly appreciated as Whirlpool customer care is not opened on the weekend.

Thank you,
Sean