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Glass cooktop burned will not turn off.

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Whirlpool Gold Ceran cooktop burner will not turn off. We have to turn off at the breaker box when not

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  #1 (permalink)  
Old 01-11-2008, 04:49 PM
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Default Glass cooktop burned will not turn off.
Model Number: 1004967   Brand: Whirlpool   Age: 1 - 5 years   

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Whirlpool Gold Ceran cooktop burner will not turn off. We have to turn off at the breaker box when not in use.


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  #2 (permalink)  
Old 01-12-2008, 07:39 AM
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Being a new user of glass cooktops I too had to use the breaker box, until my husband figured out that the light stays on until the burner has cooled off--as a warning not to place anything on it--could this be the solution? Yeah i freaked out and turned the electricity off the first time i used the stove(we moved and I didn't have experience with this type-always had the coil type)..I may be over simplifying the prob but just thought I'd drop you a note!
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Old 01-14-2008, 03:51 PM
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You didn't understand. I have finished cooking and an hour later the large burner (not the little light on the cooktop) has come on by its self and will not turn off, even when the knob is in the off position. I though this site was for homeowners to air their appliance problems and receive suggestions on repairs and parts needed.
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Old 01-14-2008, 06:47 PM
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Quote:
Originally Posted by CELESTE RC View Post
You didn't understand. I have finished cooking and an hour later the large burner (not the little light on the cooktop) has come on by its self and will not turn off, even when the knob is in the off position. I though this site was for homeowners to air their appliance problems and receive suggestions on repairs and parts needed.
That's what this site is for.....Homeowners to ask nicely and politely and give us "VOLUNTEERS" as much information as to what their problem is. Sometimes other homeowners (just like you) like to offer some advice and it's your choice wheather or not to take it. The advice we give as service technicians is "FREE" and may or may not be 100% accurate but we try to help everyone as much as possible and all we ask for is a thank you, afterall we are trying to save you some money.
As for your glass top problem, is the element controlled by a knob that you turn and if so, I would suspect a shorted or closed circuit in the switch itself and therefore needs to be replaced.
If the element is controlled by touching the glass it is a little more involved and could result in electronic parts that controls that element needing replacement and at that time I would be calling a qualified service technician to diagnose the problem properly.
Thank you and good luck!!
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Old 01-15-2008, 12:20 PM
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Ripleys, very accurate and professional answer on both points. Nothing more to add really. Lets hope that Celeste appreciates your time and effort.
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Old 01-15-2008, 05:00 PM
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Default What i say???

I appologize Celeste RC if I said something offensive, I guess i misunderstood. I am just a homeowner also and just adding my two cents. I really appreciate the forum and it's wonderful that there are people here voluneering their time and expertise to help out us less mechanically inclined folks..Sorry if i mispoke.... just trying to help
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Old 01-22-2008, 01:07 PM
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Smile Homeowner with the same problem.

Hi,
I am a homeowner, and I too have the same problem. The main burner which is considered a dual burner won't turn off. It will basically glow hot and then dim. The only way to turn off is by shutting off the breaker to that cooktop. My model is GJC3634 Whirlpool.

My question is which switch needs to be replaced? There are two listed in the parts section for this device - the limiter switch or the infinite switch. It is located on LF.

Thanks to all for your help and support!

God bless to all,
KBrillon
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Old 01-22-2008, 01:48 PM
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Hi KBrillon,

Most likely the problem with your stove caused by the shorted infinite switch.

In order to provide the right part number I need the rest of the model number (two more letters and one digit).

Gene.
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Old 01-22-2008, 01:52 PM
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Smile Whirlpool Gold burner won't turn off

Hi Gene,

Thanks so much for your quick response. The full model number is GJC3634GB0.

I really appreciate your help!

Best regards,
KBrillon
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Old 01-23-2008, 01:29 PM
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Hi KBrillon,

The part number for the infinite switch for the LF is AP3672660

Do not forget to turn off the power.

Here is the break down diagram for the Whirlpool stove Model GJC3634GB0

Good luck.
Gene.
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