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Our interior glass shattered during the self-clean cycle used for the first time. Ge wanted $80 just to come

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Old 01-10-2008, 02:20 PM
TomG TomG is offline
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Model Number: JGBP85SEJ1SS   Brand: GE   Age: 1 - 5 years   

Our interior glass shattered during the self-clean cycle used for the first time. Ge wanted $80 just to come out not including the part & labor. Then today they don't show up. So I'm thinking it can't be that hard.

GE says the part # is WB56K0020
Model # is JGBP85SEJ1SS

Before I try to order the part (not from GE I want to see if I can take the door apart myself. So I took the door off the hinge and placed it on the counter with the handle hanging over as has been suggested several times here. There are 4 screws on the bottom. I removed all 4 and I can sort of pry the outer & inner panels apart just slightly, but it looks like the panels are being held by the door handle. Assuming this is the right way to take apart the door to get to the glass, what kind of screw driver do I need to remove the door handle? It sure isn't a phillips

Thanks

Tom
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Old 01-10-2008, 08:19 PM
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Hi Tom,

Usually all screws are Phillips or Torx. If you can post some pictures, it might help.

According to the door break down diagram I do not think you have to remove the door handle.

- The APP part number for the inner door glass is AP2033716

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Old 01-11-2008, 09:14 AM
TomG TomG is offline
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Thanks, upon closer inspection of the door handle, you are correct, I can see the bolt that connects the handle to the outer panel. So the handle can stay on. The two screws on the inside panel must the torx heads, they have a star-like shape. I'll have to visit the hardware store and pick up a set of torx drill bits.

I assume I won't need to replace anything else?
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Old 01-11-2008, 12:21 PM
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I do not think you would.

Good luck.
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