Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

New Topic Post Reply
Options
Go to last post Go to first unread
Stillwater  
#1 Posted : Wednesday, July 8, 2009 7:58:02 PM(UTC)
Quote
Stillwater

Rank: Member

Groups: Registered
Joined: 7/8/2009(UTC)
Posts: 6

After a recent thunderstorm, our 16 year old oven is not working. The door is locked, and the display is unresponsive. The cooktop is working, as it should be. I have reset the breaker, and even left it off for several minutes, wih no luck. I have read about the "slow-blow" 20A fuse (AP3110028) in this forum, but since the door remains locked, I was wondering if I should consider purchasing the solenoid assembly (AP4379824), as well. I would certainly appreciate any additional advice anyone may provide.

Thanks!
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Gene  
#2 Posted : Thursday, July 9, 2009 11:45:45 AM(UTC)
Quote
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Quote:
...I have read about the "slow-blow" 20A fuse (AP3110028) in this forum...


I do not think there is a such fuse in your oven.


Quote:
...the display is unresponsive...


Is it blank or it does not except any inputs?

What is the rest of the model number? You can unlock the door manually from the rear panel.

Gene.
Stillwater  
#3 Posted : Thursday, July 9, 2009 8:17:24 PM(UTC)
Quote
Stillwater

Rank: Member

Groups: Registered
Joined: 7/8/2009(UTC)
Posts: 6

I typed in the wrong number for the correct fuse - s/b AP3026588. The complete model number is KERH507YWHO. The display is blank, and it will not respond. Thanks.
Gene  
#4 Posted : Friday, July 10, 2009 1:52:03 PM(UTC)
Quote
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
According to the Wiring diagram, there are no fuses in this range.

Looks like the control board has gone bad. If you need the correct part number for the control board then post the color of the key panel.

Gene.
Stillwater  
#5 Posted : Tuesday, August 18, 2009 2:03:38 PM(UTC)
Quote
Stillwater

Rank: Member

Groups: Registered
Joined: 7/8/2009(UTC)
Posts: 6

Originally Posted by: Gene Go to Quoted Post
According to the Wiring diagram, there are no fuses in this range.

Looks like the control board has gone bad. If you need the correct part number for the control board then post the color of the key panel.

Gene.


Gene, I finally got the control panel in and connected, correctly, but it is still not working. It appears to me that there is no power getting to the panel. The cooktop still works, as it has throughout this debacle.

I am wondering if the door lock solenoid may also be bad, somehow casuing a loss of power to the control panel. With the service panel off, I have manually unlocked the door, only to have it relock, when the stove is plugged back in. I can't think of anything else it could be - unless the part I received from APP is bad...?

Please advise any thoughts.

Thanks,
Frank
kwmontreal  
#6 Posted : Sunday, November 7, 2010 4:06:14 AM(UTC)
Quote
kwmontreal

Rank: Member

Groups: Registered
Joined: 11/7/2010(UTC)
Posts: 1

Hi,

I now have the exact same problem. I would like to know how it worked out for you with the door locking mechanism? How do we get the darn thing open??

Thanks.

Kent
Quick Reply Show Quick Reply
Users browsing this topic
Similar Topics
KDRP467KSS08 / KDRP467KSS0 KitchenAid oven not working (Oven Repair (including Ranges and Cooktops))
by larrywick 10/18/2019 2:28:40 PM(UTC)
New Topic Post Reply
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.