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I put 5-10 years for the age as I have no idea how old this is. It is a GE XL44, at least that is what the front of it says. Here is the situation, this is a rental unit and my landlord in his infinite cheapness decided to replace our oven with one of the others he has laying around in storage. The range top works so i am sure he assumed that it works. Problem is that the oven and broiler do not work at all, except for when put in self cleaning mode where the oven portion lights and it heats up then. We can't cook at those temperatures as when you try to turn it down it turns off. There is a red indicator light labeled "OVEN CYCLE" that turns on when the oven is put into cleaning mode but does not light under any other setting configuration. I am at a loss to what it is that may be wrong with it, and while installing this oven, they managed to break a gas line (which had no shutoff at the appliance) and had to wait for the handyman to come and run a new line. I'd really rather fix this problem if i can as opposed to running the risk of them breaking something else and having no gas or water for a few days again, lol. Any and all help is appreciated.

[Dan O.]

Model Number: JGBPOGEV2WH

That model number appears to be incorrect. Please double check it.

the oven and broiler do not work at all, except for when put in self cleaning mode where the oven lights and it heats up then.

If the oven burners work during clean they should be capable of working when set to the individual functions. That might lead me to believe there may be a problem in the electronic control not powering those circuits when selected individually.

JMO

Dan O.
www.Appliance411.com
The Appliance Information Site
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You are absolutely right, the correct model number is JGBP30GEV2WHN and I have not been able to get the top mounted broil part to work as I suspect it is not part of self cleaning mode.

We are having the landlords handyman come by today, if it is electrical he stands a chance of being able to fix it, crossing my fingers.

[Dan O.]

top mounted broil part I suspect it is not part of self cleaning mode

The broil element IS often also used during a clean function. During a clean the oven temeprature needs to reach ~850°F. It would be difficult (although probably not impossible) for just the bake element to acheive that.

if it is electrical [handyman] stands a chance of being able to fix it

There is a big difference between electrical and electronic (which the oven controls on your model appear to be). Even appliance service technicians can have trouble diagnosing problems with electronic controls.

Good luck! Let us know how you make out.

Dan O.
www.Appliance411.com
The Appliance Information Site
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