[khubers]

We ran the cleaning cycle yesterday and following the cycle the door has remained in a locked position. We have tried turning off the breaker for a period of time (~ half hour) to see if that would reset it, but that was not a success. Is there a way to release the lock on the door?

[Gene]

What it shows on the display?

Gene.

[khubers]

There are no messages in the display, other than the clock. The light associated with the lock is just continuously flashing.

[misterfixall]

you will have to go to back and disconnect the latching motor. unplug stove , the problem may be with motor . or problem may be with clock. or both , ihave seen that happen with this model .observe motor with power on .see if it trys to turn.

[Gene]

Try to turn the breakers off for a few minutes, turn it back on, start the clean cycle, wait a minute and cancel it.

Some times it helps.

Gene.

P.S. If there is no error messages, the control does not sense any problems.

[khubers]

Thanks for the suggestions. I have tried shutting down the breaker and restarting the cleaning cycle, but still have the same issue. I will have to take a shot at removing the back panel to take a look at the motor.