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Cooktop Knob won't turn

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Our Kitchen Aid Cooktop (Glass, 5-burner, gas) has a knob on it that won't turn. It feels like something is

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Old 06-04-2009, 11:11 AM
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Unhappy Cooktop Knob won't turn
Model Number: KGCT366EBLO   Brand: Kitchen Aid   Age: 1 - 5 years   

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Our Kitchen Aid Cooktop (Glass, 5-burner, gas) has a knob on it that won't turn. It feels like something is stuck but none of us can figure out what is wrong with it and we haven't used it for quite awhile. Do you have any suggestions?
Serial# XG4701013


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  #2 (permalink)  
Old 06-04-2009, 07:14 PM
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Question Can't turn burner valve?

Quote:
knob won't turn.
Unless the knob is just physically jammed up some how, the problem is likely in the burner gas valve itself.

Quote:
It feels like something is stuck but none of us can figure out what is wrong with it
Those valves can seize up or break internally. If it is, the affected valve should be replaced. The aluminum valves can not usually be repaired and should not even be attempted by anyone other than a licensed gas appliance service technician.

Depending on which exact burner valve is affected, a replacement valve may not even be available any longer. The only one that is (see the following link) looks to be for the right front burner or for the left rear burners.

LINK > KGCT366EBL0 RF/LR Burner Valve

JFYI

Dan O.
www.Appliance411.com
The Appliance Information Site

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Last edited by Dan O. : 06-04-2009 at 07:18 PM.
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  #3 (permalink)  
Old 06-08-2009, 05:59 PM
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Default Installation?

Hi,

We just ordered the part you suggested and we are wondering if you have any suggestions for installation. It happens to be the front, right burner that won't turn so your part was perfect!

We just want to know how to get to the replacement location. Is it underneath?

Thanks,
Joanne
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Old 06-09-2009, 02:50 PM
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Lightbulb

Quote:
We just want to know how to get to the replacement location. Is it underneath?
Most often a cooktop has to be removed from the counter top for service.

Quote:
any suggestions for installation
Just to check for leaks with a bubble leak detector before putting into service after the repair. And of course, turn off the gas and disconnect the power before you start!

JMO

Dan O.
www.Appliance411.com
The Appliance Information Site

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  #5 (permalink)  
Old 06-20-2009, 04:55 PM
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Default Repair worked! One new question on a pin.

So, thanks to your great guidance we bought the right part and replaced it and our burner works again. Thank you very much.

In taking the cooktop apart the guys discovered that a pin was missing from the center back burner, and that was why the automatic igniter would not work. Do you sell those pins?
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  #6 (permalink)  
Old 06-20-2009, 10:05 PM
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Question What 'pin'?

Quote:
replaced [valve] and our burner works again.
Glad to hear it.

Quote:
discovered that a pin was missing from the center back burner
What kind of 'pin'? If the spark electrode, it is available at the following link:

LINK > KGCT366EBL0 Spark Electrode

JFYI

Dan O.
www.Appliance411.com
The Appliance Information Site

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  #7 (permalink)  
Old 06-21-2009, 07:06 AM
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Default The kind of pin is simply a tiny little rod.

If we borrow this straight metal pin from one burner and insert it into the other the igniter works. Does anyone sell just the pin?
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  #8 (permalink)  
Old 06-21-2009, 02:41 PM
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Question Venturi Pin?

I'm afraid I do not know what part you might be describing. There are no other items close to that description listed in the parts list.

One service manual for a different model mentions a "Venturi Pin" but I am not familiar with that myself and there is no such item listed in your model's parts list. Sorry.

Dan O.
www.Appliance411.com
The Appliance Information Site

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