[NisAznMonk]

New to the forum, but I love how active this place is


I have a Whirlpool GY397LXUB 0 and most of the buttons do not work. The only ones that seem to work are the 1, 6, 7, 9 and cancel buttons. On the left side the BAKE button doesn't seem to work, but I don't know if that is because of the number pad or not.

All of the burners work VERY well though.

Do I need to replace the control pad or just the membrane? Which one and i supposed to buy, and are there any special instructions on how to install it? This is what I have found after doing a quick search:

First turn off circuit breaker to stove. Slide the stove out about 4 inches from the counter to expose the two phillips head screws, one on the left side and one on the right side of touch panel. Take out screws. Then take out four Phillip head screws on the bottom side of panel, this will set panel loose from stove. Carefully pull up touch pad (switch membrane) from control panel; it is sticky glued in place. Disconnect ribbon cables on switch membrane from control panel by depressing cable locks while pulling firmly. Remove switch membrane. Clean area before installing new membrane. Reassemble turn on power and you are done.

Do I need any special cleaning solution or is it simply pop out the old one and reinsert the new one?

If it isn't the membrane what else should i do?

Thanks.

[Joe / APP Team]

Originally Posted by NisAznMonk

New to the forum, but I love how active this place is
I have a Whirlpool GY397LXUB 0 and most of the buttons do not work. The only ones that seem to work are the 1, 6, 7, 9 and cancel buttons. On the left side the BAKE button doesn't seem to work, but I don't know if that is because of the number pad or not.
All of the burners work VERY well though.
Do I need to replace the control pad or just the membrane? Which one and i supposed to buy, and are there any special instructions on how to install it? This is what I have found after doing a quick search:
Do I need any special cleaning solution or is it simply pop out the old one and reinsert the new one?
If it isn't the membrane what else should i do?

Thanks.

Monk,

I'm sure a new membrane assembly, will solve your issue.

Part number: AP4423195

Something you want to remember about keypads and membrane panels, No household Cleaning Solutions, just a damp cloth.

Here's some help:

1. Turn off the electrical power to the range.

2. Remove the knobs from the controls.

3. Unsnap the two clips at the inner control
locations and lift the front edge of the
control panel glass, then slide the top
edge of the glass out of the control panel

flange, and remove it.

4.

To remove the electronic oven control:

a) Remove the two screws from the bezel
and window and remove them from
the control panel.
b) Remove the two screws from the
bracket, lift the electronic oven control
assembly off the control panel, and rotate
it back so you can access the connectors.
c) Disconnect the three connectors from
the electronic oven control.

5. To remove the control panel

a) Remove the two top screws and the
two side screws in the end caps from
the control panel.
b) Open the oven door and remove the
three bottom screws.
c) Remove the control panel from the
range by pulling it forward and lifting it
at the front.
d) To remove an end cap, remove the two

mounting screws (1 top & 1 bottom).

Good Luck,